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Report: #1517567

Complaint Review: Vivial -

  • Submitted:
  • Updated:
  • Reported By: Tanya — Pittsburgh United States
  • Author Not Confirmed What's this?
  • Why?
  • Vivial United States

Vivial Omar Arias Lisa Jardine Socrates We purchased online advertising with the understanding that was a competent company and partnered with Google. Their finished product was embarrassing, incorrect spelling, poor grammar, no punctuation and I had to edit the entire proof. I am furious with the incompetence of them.

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Vivial is an advertising company we hired that was a total disappointment. We are a new small business and wanted a website and advertising. Their finished product was unacceptable, poor spelling, grammar, no punctuation. I had to redo the edits myself and send to them.

When we contracted with Vivial we were also told they were partnered with Google. Now we have received multiple conflicting emails from Vivial saying they are/aren’t partnered with Google. We wanted to cancel and they sent us an $1104.00 final bill with that amount being our cancellation fee.

I contacted Vivial support only for them to say they would write off approximately 50 bucks. This is unacceptable for a service we never received. I have emails supporting all of my complaints/evidence.

This report was posted on Ripoff Report on 04/11/2022 06:00 AM and is a permanent record located here: https://www.ripoffreport.com/report/vivial/omar-arias-lisa-jardine-1517567. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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