Complaint Review: VMInnovations, Inc. - Lincoln NE
- VMInnovations, Inc. 1000 W. Commerce Way Lincoln, NE United States
- Phone: 402 474-7188
- Web: weed eater.com - www.Husqvarna Grou...
- Category: "Battery Pack Capacity" for Hedge Trimmer
VMInnovations, Inc. aka - Spreetail, LLC - 2021 Transformation Drive Suite 2500 Lincoln, NE 68508-1087 - Tel # 866 639-9320 aka - Sold me a "Defective" Battery Pack Capacity' for Hedge Trimmer Lincoln NE
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I purchased a "Weed-Eater" - brand "New" 16' dual action battery powered hedge trimmer with battery & charger on August 19th, 2020 for $ 49.99 on E-Bay. It arrived on August 21st 2020 & discovered the existing "Battery Pack Capacity" was "Defective" & would "not" properly charge at all. I contacted the "Seller" VM-Express & requested a immediate "Replacement", they stated" Their "Out of Stock". Furthermore, they offer, partial refunds of $ 15.00 & $ 20.00 Dollars, to obtain a "New" battery from a local supplier in my area, if I am able to Find one....? Note: One Supplier stated "It would cost $ 68.99 For the Battery, It should be noted that "All" Parties Involved in this sad Situation, will "not" honor their Standard ( 1 ) Year Warranty on the Product(s). I had this Hedge Trimmer for only ( 1 ) day upon it's Arrival to my Home & it was Defective. They insulted me with a very "Low" Offer(s) & refused to provide a Replacement.
I contacted E-bay" & filed a complaint, they offer "Only" "One" solution & didn't considered a "Battery" Replacement & suggested I return the entire Item for a full Refund. That wasn't acceptable & needed "Only" a Battery Replacement. I than contacted the 'Manufacturer - Husqvarna for a Battery Replacement, they refused to honor the ( 1 ) Year Warranty, of a Product that, they should Stand-By & clearly made the Product. I must stress that these parties have many consumer complaints & the Better Business Bureua have rec'd negative consumer complaints.
This report was posted on Ripoff Report on 08/26/2020 01:07 AM and is a permanent record located here: https://www.ripoffreport.com/report/vminnovations/loln-ne-spreetail-llc-drive-1499161. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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