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Report: #1491487

Complaint Review: Walmart Auto on Gunn Hwy - Tampa Florida

  • Submitted:
  • Updated:
  • Reported By: Precious — Tampa Florida United States
  • Walmart Auto on Gunn Hwy 6192 Gunn Hwy Tampa, Florida United States

Walmart Auto on Gunn Hwy I went to Walmart - Gunn Hwy Auto Garage on yesterday to have my battery (in which was under warranty) replaced because it was leaking acid from the terminal in which caused my car not to start.Tampa Florida

*Consumer Suggestion: Walmart doesn't have mechanics

*Consumer Comment: Walmart

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*****PLEASE SHARE******I went to Walmart Tampa - Gunn Hwy Auto Garage on yesterday to have my battery (in which was under warranty) replaced because it was leaking acid from the terminal in which caused my car not to start. When I got there at 3:12pm the garage Manager announced I would be the last customer even though their hours of operation states they close at 7pm.

I was then told it would take 6 hours to have the battery changed. I took a Uber home and they called and told me they put a new battery in but my car wouldn’t start because my starter needed to be replaced. I went back at 9am today and examined my car to find the battery incorrectly connected with a corroded terminal.

I immediately brought this to the Assistant Manager (Bryant) attention in which had my car pushed out the garage and told me to have it towed to a Mechanic. I adamantly requested the terminal to be replaced / or to have the terminal rewired to the battery all to no avail. I waited 8 hours at Walmart only to have Kenneth a phenomenal driver from AAA come to my rescue and go above and beyond.

He completely removed the terminal and rewired it to the battery. He even cleaned off the terminal with Acid Detector spray and my car turned on instantly. ‼️‼️‼️‼️WARNING‼️‼️‼️ The “Mechanic’s” and Management at this location are incompetent. They will negligently “fix” your car and lie to you when it doesn’t work.

This report was posted on Ripoff Report on 02/09/2020 05:17 PM and is a permanent record located here: https://www.ripoffreport.com/report/walmart-auto-gunn-hwy/tampa-florida-i-went-garage-1491487. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Suggestion

Walmart doesn't have mechanics

AUTHOR: Flint - (Afghanistan)

POSTED: Sunday, February 16, 2020

Seriously, are  you stupid?  Wal-mart doesn't employ mechanics or offer any kind of repair services.  They have oil change technicians who can also install batteries and windshield wipers as a FREE service.  They don't do repairs.  If the terminal was corroded, either fix it yourself or take it to a mechanic.

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#1 Consumer Comment

Walmart

AUTHOR: RICK - (United States)

POSTED: Monday, February 10, 2020

I do not understand why people insist on going to Walmart.  I have not set foot in a Walmart for 10+ years and never intend to.  They sell junk made to their specifications (cheaply), and you get what you pay for. 

Their employees don't care about the customer because Walmart treats them like crap.  Do yourself a favor and take your business elsewhere.  I'm betting you will find much better quality at prices that are comparable, and in some cases, cheaper!

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