Complaint Review: Walmart Auto on Gunn Hwy - Tampa Florida
Walmart Auto on Gunn Hwy I went to Walmart - Gunn Hwy Auto Garage on yesterday to have my battery (in which was under warranty) replaced because it was leaking acid from the terminal in which caused my car not to start.Tampa Florida
*Consumer Suggestion: Walmart doesn't have mechanics
*Consumer Comment: Walmart
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*****PLEASE SHARE******I went to Walmart Tampa - Gunn Hwy Auto Garage on yesterday to have my battery (in which was under warranty) replaced because it was leaking acid from the terminal in which caused my car not to start. When I got there at 3:12pm the garage Manager announced I would be the last customer even though their hours of operation states they close at 7pm.
I was then told it would take 6 hours to have the battery changed. I took a Uber home and they called and told me they put a new battery in but my car wouldn’t start because my starter needed to be replaced. I went back at 9am today and examined my car to find the battery incorrectly connected with a corroded terminal.
I immediately brought this to the Assistant Manager (Bryant) attention in which had my car pushed out the garage and told me to have it towed to a Mechanic. I adamantly requested the terminal to be replaced / or to have the terminal rewired to the battery all to no avail. I waited 8 hours at Walmart only to have Kenneth a phenomenal driver from AAA come to my rescue and go above and beyond.
He completely removed the terminal and rewired it to the battery. He even cleaned off the terminal with Acid Detector spray and my car turned on instantly. ‼️‼️‼️‼️WARNING‼️‼️‼️ The “Mechanic’s” and Management at this location are incompetent. They will negligently “fix” your car and lie to you when it doesn’t work.
This report was posted on Ripoff Report on 02/09/2020 05:17 PM and is a permanent record located here: https://www.ripoffreport.com/report/walmart-auto-gunn-hwy/tampa-florida-i-went-garage-1491487. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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