Complaint Review: Walmart Collinsville Supercenter #361 - Collinsville il
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I have never felt as embarrassed, disrespected and belittled in my life then what I experienced tonight at your store and that's saying something seeing as though I'm a disabled Vet that's been all over during my time in service. I went into the Collinsville #361 store and rang up a $3 bottle of Moscato that I saw on sale, my daughter was having a hard time pulling the bags apart so we stood there for a minute while she did and Lashonda/Lashunda comes over as if we're stealing or something.
My daughter rang up the other items we'd picked up. I called over the clerk (Lashonda/Lashunda) and from the initial encounter she had a pissy attitude as if we were getting on her nerves. I called her back over when we were finished and again she's all balled up like we're bothering her. She starts telling my daughter she needed to see her ID, I told her I was the one who rang up the item.
Tension is now rolling off her and she's upset saying my daughter rang it up when I know she (Lashunda/Lashonda) initially saw me walk over and start ringing up because she came over after and asked if we needed something with the bag. I show her my id but she needs to hold it in her hand and inspect it.
I ask why and she's pissed, she takes the item off I ask for a manager and she walks off, she finally comes back and I ask again for a manager. She brings Cara back and she says she needs to hold it because it may be fake and I've never had a problem like that or been embarrassed or treated like that. Cara is so disrespectful she walks away when I ask if they could really tell if the id's are fake.
She walked off mid sentence. Again I wait and her comes Lashonda/Lashunda, I ask for another manager and Jeanette comes she's friendlier so I say what's the bid deal my id is valid and you can see it's not fake I let her hold it and she doesn't even look at the dates on it she's good to go. I'm not spending money where I'm being treated like a thief so I tell her I don't want any of it I'd like to make a complaint.
She gives me her name and Cara's name but (Lashonda/Lashunda) took her id badge off so I can't see her name. I ask Jeanette and she says she can't give me (Lashonda/Lashunda) name, I ask don't she where a name badge, what's the big deal? Jeanette goes into if she (Lashonda/Lashunda) doesn't want to give her name nonsense.
Never again will I be treated this way. Trying to use that bullcrap excuse of the two of use can't hold my property is nonsense. If I had a fake ID I'm sure it would be good enough for some pissy attitude having worker can't pick up on it. She (Lashonda/Lashunda) only did that because she was upset, I've had no other problems with someone reading my id while I held it or the two of us held it. The way I was treated was uncalled for, unprofessional and downright wrong. Never again!
This report was posted on Ripoff Report on 09/07/2019 07:02 PM and is a permanent record located here: https://www.ripoffreport.com/report/walmart-collinsville/il-accused-having-fake-id-1484681. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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