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Report: #1530176

Complaint Review: Online Store - Bentonville Arkansas

  • Submitted:
  • Updated:
  • Reported By: E K — IL United States
  • Author Not Confirmed What's this?
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  • Online Store 702 SW 8th Street Bentonville, Arkansas United States Online Store Walmart Home Office (Corporate) Repeated Order Blocks and Unfulfilled Promises Bentonville Arkansas

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I am reaching out to express my deep frustration and disappointment with, based on my experiences over the past two years. The most notable incident occurred on Cyber Monday, November 27, 2023. I attempted to purchase two Frigidaire 7.0 Cu. ft. Chest Freezers at a special sale price, but my order was unexpectedly blocked. This blockage happened without any prior notification, leading to financial loss as the price increased by $35 each when I finally noticed.

Further aggravating this situation was the response from Walmart's customer service. On December 1, 2023, a representative assured me that the original sale price would be honored the following Friday. Unfortunately, this promise was not fulfilled, adding to my disappointment.

This experience is not isolated. Over the years, my wife and I have faced several instances where our purchases were unjustly blocked. Each time, we received little to no valid explanation from Walmart. This pattern of behavior has caused us significant inconvenience and distress, particularly as we rely on online shopping for essential items due to my wife's health conditions.

I am reporting this to highlight the ongoing issues with, including the lack of transparency and accountability in their online operations. It is crucial for consumers to be aware of these potential challenges when dealing with Walmart's online platform.


As someone who takes care of my wife, who has serious health issues, reliable online shopping is crucial for us. We used to rely on, but these experiences have left us feeling let down. It's important for Walmart to know that their online service needs significant improvement to meet the needs of customers like us.

This report was posted on Ripoff Report on 12/13/2023 02:56 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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