Complaint Review: Walser Polar Chevrot - White Bear Lake Minnesota
- Walser Polar Chevrot 1801 County Rd F East White Bear Lake, Minnesota United States
- Phone: (612) 284-4672
- Web: https://www.walserpolarchevrolet.co...
- Category: Auto Dealer Repairs, Automotive, Automotive Repair Dealer ARD, Repair, repairs and services, Vehicle History Report, Vehicle issues
Walser Polar Chevrot Unethical and Dishonest White Bear Lake Minnesota
*Author of original report: No Indication Whatsoever
*Consumer Comment: Now You Know
*Author of original report: CLASS ACTION LAWSUIT!
*Author of original report: You're part of the problem not the solution.
*Consumer Comment: Operator Negligence
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2017 Chevrolet Equinox
VIN: 2GNALBEK1H1523469
80,000 miles always serviced, I have proof
Purchased 10/26/2016 New
12/16/2022 I had the vehicle serviced @ Walser Polar Chevrolet White Bear Lake, MN just like I have since I purchased it new. Oil & Transmission fluid changed, new tires, wheel alignment, rear brake pads and rotors, $2,045.00. No mention of a class action lawsuit for Frozen PCV valve, causing the rear main seal to blowout. GM has known about this problem for years and has done nothing to rectify it.
I brought my vehicle into Walser Polar Chevrolet for service as always trusting I would leave having a safe ride in the deadly winter weather conditions, that was not the case. They knew there was an Issue with this Make & Model, I should have been notified regarding the freezing of the PCV valve and rear engine seal blowing out. Someone is going to DIE because of this, they will break down in subzero temperatures and freeze to death.
12/24/2022 at 6:45 am on Christmas eve. I had no warning whatsoever there was a problem until the Equinox started to sputter, the engine light came on and a few minutes later the engine shut down. The PCV valve froze causing the rear main seal to blowout, the engine was completely destroyed. $9,700 estimated repair bill. Thank God, I made it to White Bear Ave and a police officer showed up, it was 11 degrees below zero out. AAA had a 299-minute estimated wait. I know of 3 other people this has happened to last Month and there were 3 others vehicles that weekend on their lot with the same issue, I was told this by management.
I sold it to Walser Polar Chevrolet White Bear Lake, MN 12/30/2022 for $4,000.00 that’s all they were willing to offer. After paying $2,045 on 12/16/2022 I ended up with $1,965.00. This car was in great running condition when I brought it in for service, no leaks or indication of a problem other than the maintenance suggested. KBB Trade in for this vehicle is $9,000.00 to $10,000.00, fair market value $12,5000 to$15,000.00. People are being taken advantage of and misled, they are not disclosing this issue to the vehicle owners, this is absolutely unethical and dishonest on the part of the dealerships and General Motors. If I would have known there was an issue with this Year, Make and Model I would have sold it immediately. I ended up with $1,955.00 for a vehicle I could have traded it for up to $10,000, or sold it for $12,500 to $15,000.00.
1/23/2023, come to find out my old 2017 Equinox is selling at Walser Polar Chevrolet for $14,998. No disclosure on the CARFAX report that the engine was destroyed due to the PCV valve freezing and the rear main engine seal blowing out causing the engine to be destroyed. All other detailed history including damage report when hit is listed.
This report was posted on Ripoff Report on 01/25/2023 04:51 PM and is a permanent record located here: https://www.ripoffreport.com/report/walser-polar-chevrot/white-bear-lake-minnesota-1524163. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Author of original report
No Indication Whatsoever
AUTHOR: Timothy - (United States)
SUBMITTED: Sunday, January 29, 2023
Again, did you read my post. I had no idea there was a problem with this year, make and model. Neither GM or Walsr Polar Chevrolet said a word. There covering it up!
I had no warning whatsoever there was a problem until the Equinox started to sputter, the engine light came on and a few minutes later the engine shut down. The PCV valve froze causing the rear main seal to blowout.
I've seen your post on other sites about this issue, obviously you're inon this somehow.

#4 Consumer Comment
Now You Know
AUTHOR: coast - (United States)
SUBMITTED: Saturday, January 28, 2023
No, I am not associated with the dealership or GM.
The article you mentioned reads, "the crankcase pressure can cause the engine’s rear main seal to fail, which can lead to an oil leak and, if left unaddressed, total engine failure"
You failed to address the issue; instead, you chose to negligently continue to operate the vehicle. That will give you something to think about every time you submit that monthly payment for your next vehicle.
Perhaps you were unaware of how essential oil pressure is to engine lubrication. Now you know.
If your local dealer failed to follow the suggested maintenance recommended by GM in the March 2015 and February 2019 bulletins, you may have had a valid case for a complimentary rear main seal replacement, but the major engine failure is still a result of operator negligence.
Happy motoring!

#3 Author of original report
CLASS ACTION LAWSUIT!
AUTHOR: Timothy - (United States)
SUBMITTED: Friday, January 27, 2023
Read it. Wait you're probably already aware of this,.
GM Hit With Class Action Lawsuit For PCV Issues In 2.4L Engines
https://gmauthority.com/blog/2022/04/gm-hit-with-class-action-lawsuit-for-pcv-issues-in-2-4l-engines/
And the dealership let me drive off knowing there would b subzero temputures, they didn't care one iota.

#2 Author of original report
You're part of the problem not the solution.
AUTHOR: Timothy - (United States)
SUBMITTED: Friday, January 27, 2023
This is the most ridiclous response ever. Did you read the complaint? You must be associated with the Dearlership or General Motors. I have seen this response on other sites that reference the class action lawsuit. I've driven multiple vehicles in my lifetime, I've had the engine light come on and this never happened. You're part of the problem not the solution.

#1 Consumer Comment
Operator Negligence
AUTHOR: coast - (United States)
SUBMITTED: Thursday, January 26, 2023
The engine wasn't damaged because the seal failed; it was damaged because you failed to immediately stop operating the vehicle when the check engine warning light came on. The engine seized due to your continued operation of the vehicle with no oil pressure. You are guilty of operator negligence.


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