Wasastch Multimedia Computers & Mark Yount Orem Computers Poor repair work and communications with clients Orem Utah

On 9-5-19, I took my Windows XP computer into Wasatch Multimedia Computers for a repair.  It would not boot up.  Mark Yount, owner, repaired it and I paid $268.13 on October 16, 2019, via. check # 11945.  I took the computer home and it would not boot up like it was before the repair. 

On October 24, 2019, I took the computer back into to Wasatch Multimedia Computers for "warranty work".  Mr. Yount had to install more parts including a motherboard since the one he "repaired" failed.  He also installed a parallel printer port for $20.00.  I paid that repair in the amount of $235.95 on December 27, 2019, via. check #11969.  I took the computer home and the parallel printer port would not work. 

I had to buy a USB mouse since Mr. Yount switched out the motherboard with one that did not have the normal mouse and keyboard round plugs.  That cost me an additional $15.00.  Mr. Yount's explanation is that he thought I was using USB for the keyboard and mouse.  He had the old motherboard which showed him I was not using USB mouse or keyboard.  The USB flash drive when used to backup files will cause the computer to disconnect from the internet for a while.  To have someone else look at it is $50.00 minimum. 

On December 27, 2019, I advised Mr. Yount of the issues.  Mr. Yount has not offered a resolution.  On March 3, 2020, I advised Mr. Yount via. email I was filing a complaint with Consumer Protection.  He failed to respond.