Report: #1492990

Complaint Review: Webroot Inc. - Broomfield CO

  • Submitted:
  • Updated:
  • Reported By: Eric — Curitiba Brazil
  • Webroot Inc. 385 Interlocken Cres Ste 800 Broomfield, CO United States

Webroot Inc. Unauthorized charge of annual subscription Broomfield CO

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I have purchased a single year license for WEBROOT ANTI-VIRUS. I have stopped using this software for more than six months because it is not suitable for my needs, and I cancelled the subscription.

By the renewal date (March 13th) I was charged USD85 for an annual subscription. I have sent e-mails to their customer support e-mail requesting for a refund, but they don't even answer.

This report was posted on Ripoff Report on 03/16/2020 08:02 PM and is a permanent record located here: https://www.ripoffreport.com/report/webroot/broomfield-unauthorized-1492990. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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