Wellness Diagnostics and MediSpa Put customers through excruciating pain during treatment on their face and do not perform the appropriate and correct treatment for RF Micro-needling Temecula California

I did a radio frequency micro needling at wellness diagnostics and medispa over a month ago. I paid $850.00 for the session. At the time I had not reason to doubt their integrity or their honesty. I had never had this treatment done to my face so I figured the price is also reasonable.

They told me the appointment would take maximum 40 minutes and I'll be done and on my way. I went in for the appointment, they applied the "numbing' cream on my face and waiting about 15 minutes. Gloria, the doctor, came in and began the treatment using the machine. The treatment lasted about 15 minutes at most.

The treatment was extremely painful on my face. The pain was so excruciating and uncomfortable I couldn't handle it but I hung in there thinking there will be good results so I will be patient. After the treatment I did not see any results at all, not on the same day, or the following day or the following 2 weeks.

When I asked them, they gave me some  lame answer like "it's working on a micro level", as if I'm a 14 year old girl who has never had anything done to her skin. When my friend saw me she was very surprised that I had no results whatsoever, and was shocked I paid $850 for a session that wasn't even done correctly.

She referred me to the clinic she went to for her RF microneedling treatment, because she had seen amazing results instantly. I went to the other clinic, they charged me $500 for the session for this treatment.

The doctor at this clinic applied the numbing cream on my face and waiting a minimum of 60 minutes for the numbing to take effect, actually the first session I did with him he numbed my face for 90 minutes to ensure I don't go through the pain. When he began the treatment, I felt absolutely nothing, it was so comfortable and so different than the excruciating pain from wellness diagnostics medispa.

Plus, this doctor took over an hour to perform the treatment on my face. He explained to me that the machine has a timed session of 1000 microneedling hits to be applied on the patient and he completed the entire 1000 strokes of needles on my face and took his time. After this treatment, I immediately saw results on my face and the results I could see for 2 weeks, where the tracks of the micro needles were on my face and neck.

By 3rd week my face was amazing, I went again for another treatment for another $500. Once I realized the Wellness Diagnostics Medispa ripped me off I contacted them and said that their treatment wasn't done correctly and now I know better and I wanted my $850 back.

The "manager" Joe put up a very dirty fight with me and refused to give me my money back. This was all through email, in his emails he accused me of lying and fabricating stories, he insulted and humiliated me only because I wasnt what's rightfully mine. He began to threaten me with their attorney and said that he will only give my money back if I sigan a "release" of some sort, and I have to provide him with before and after pictures, and I have to provide the receipt.

I refused to provide pictures, but I provided the receipt and agreed to sign the release, I even encouraged him to contact the clinic I had the treatment at to verify. But Joe said the receipt I provided was not acceptable to him and he refused to give me my money back. Joe put me through a disasterous 3-4 week period of attacking me, bullying me, accusing me of lying, insulting and humiliating me, and badgering me to provide pictures and more proof that I had the same treatment done.

He never wanted to give me my money back, he has no ethics and absolutely no professionalism. Any reputable and professional ethical practice would take the loss for an unsatisfied customer just to cut their losses and mitigate their risks, they would appologize, give the client their refund, and improve their practices and do the "promised' sessions correctly. But Joe and Wellness Diagnostics did the complete oposite, they gave me a miserable time, I began to feel unsafe and threatened in my own home because they of course have my address and personal information, they even have my social security number and I don't trust them.

I have the emails exchanged between me and Joe, I am willing to share the emails so people can see how he and his medispa treated me and threatened me. Only because I discovered they lied to me and ripped me off and wanted my $850 back, which shouldn't really make a dent in their practice for them because they over charge for all their services at their medispa.

It is very clear that this Wellness diagnostics medispa only cares about ripping people off and over charging them for services not provided to them, they only care about money more than clients. I just hope they improve their practices, at least use a better quality numbing cream and apply it on your patients for 60 minutes minimum so people don't go through the excruciating pain on their face. And, if anyone is every unsatisfied with the service and asks for their money back, oh well, Joe will put up a dirty fight and he will accuse people of the unthinkable and threaten them to the point they don't feel safe in their own home. This place is truly a ripoff.