Wellness Program Services LLC d/b/a trusii. Chris Kennedy, Jeff Taraday. Trusii arranged a loan to help us pay for their water system, then defaulted on their promise to reimburse us for the payments. Davie Florida

My Trusii complaint: My son had been suffering for several years from gallbladder issues, cystic acne, and chronic fatigue. When he read about the Trusii water machine -- which infuses drinking water with molecular hydrogen, bringing great health benefits -- he hoped it would be the remedy he had long sought. So when he was accepted into the Trusii case study program, he was elated.

He told me the machine was expensive but that the company would reimburse most of the cost, and asked if I would be willing to secure the financial end of things. Of course, willing to try anything to see him well, I said yes. Trusii arranged with GreenSky to loan us $9,970 as a means of financing our purchase of the water system.

Trusii pledged to compensate us $260 per month (90% of our obligation) for the 36 months of our loan repayment -- in return for my son's participation in their program, which included posting Trusii H2 reviews on social media. They sent us one payment for the month of May, and then stopped. When I contacted the Trusii company to inquire as to why they were no longer compensating us, they blamed my son, claiming he had not lived up to his end of the agreement.

When it became clear he was doing everything they required, they began to stall, saying they were looking into the situation. We have not received a payment in six months. When I realized Trusii had no intention of following through on its promise, I appealed to the lender for forgiveness of the loan.

They refused to help, saying my agreement was with Trusii and not them. I am in my sixties. Before this debacle, I had been looking forward to retiring soon. Because of Trusii's lies, I may have to change my plans.