Report: #1513024

Complaint Review: Wholesale ATV - Tennessee Memphis

  • Submitted:
  • Updated:
  • Reported By: Blair — Cherokee Alabama United States
  • Author Confirmed What's this?
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  • Wholesale ATV 2856 Cela Road Tennessee, Memphis United States

Wholesale ATV I ordered a TK200Gk-10. They have horrible customer service.  It is now Thursday, October 21, 2021, I have not heard back from anyone. I paid over four thousand dollars for a go-kart that is coming apart. Nobody needs to do business with his company. They treat people wrong. Tennessee Memphis

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I ordered a TK200Gk-10.  I received the Go-kart on Thursday, August 5, 2021, with no paperwork except the wrong paperwork that belong to someone in Pennsylvania.  I called Wholesale on Friday, August 6, 2021, to make sure that this was my Go-kart and talked with the customer service manager Hannah.  She said, “It was, and would I forward the other paperwork to that customer.  I had only inspected the top of the Go-kart and told her about the overhead lights being broken.  Saturday looked at the go-kart and rode it after it started coming apart.  Called back Monday, August 9th and Hannah said I had to complete the Warranty Form  Here are the problems:

•            Overhead lights broken and not installed correctly

•            Bolt missing out of the steering wheel column

•            Passenger side mirror installed wrong

•            Horn doesn’t work

•            Driver’s seat not installed correctly or broken

•            Gas line came unattached

•            Basket not attached correctly

•            Gas tank came off not attached correctly with bolts and screws

•            Replacement parts requested for coverage. If you do not know please describe the parts needed:  Do not want replacement parts I wanted my money back.

I have called several times nobody ever answers the telephone.  When finally got someone, I have talked to the Sales Manager and the Service Manager and no help.  I emailed them after I have not heard from the company again on Tuesday, August 17, 2021, and I have not heard from them.  They have horrible customer service. I ordered the go-kart and Wholesale ATV in Memphis put it together but I got to file a warranty claim.

It is now Thursday, October 21, 2021, I have not heard back from anyone.  I paid over four thousand dollars for a go-kart that is coming apart.  Nobody needs to do business with his company.  They treat people wrong.

This report was posted on Ripoff Report on 10/21/2021 03:41 PM and is a permanent record located here: https://www.ripoffreport.com/report/wholesale-atv/tennessee-memphis-i-ordered-1513024. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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