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Report: #1512661

Complaint Review: Windstream communication -

  • Submitted:
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  • Reported By: Linda — Geneva Ohio United States
  • Author Confirmed What's this?
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  • Windstream communication United States

Windstream communication Tech at windstream rude and unhelpful!

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My internet and wifi was out for over 12 hrs which was a problem in the area. The next morning everything was up and running excep for my acer laptop was unable to connect to wifi. I called tech support where I was told my laptop must be broke and i needed to take to a repair shop. I spent the whole day on kinect website where the kept telling me it was up and running. I was still unable to use internet. Someone told me to try and reset the Windstream wifi modem T3200.

I came home and rest the modem which lost a lot of personal information, but it did work I am able to use laptop and internet. Thats the worst I have ever experence with this company. No 1 would help even tho I have been with company for 3 yrs. According to the web site its still unable to connect to the modem T3200. I would like windstream to admit they are lazy and will not see why the modem T3200 still says unable to find from their site. 

This report was posted on Ripoff Report on 10/10/2021 03:15 AM and is a permanent record located here: https://www.ripoffreport.com/report/windstream-communication/tech-rude-unhelpful-1512661. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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