Complaint Review: Wing Bikes - New York New York
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- Wing Bikes 151 W. 19th Street New York, New York United States
- Phone: 2122925641
- Web: https://www.wingbikes.com/
- Category: Electric bikes
Wing Bikes I received my new bike with a battery that does not work. New York New York
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Wing Bikes has the worst and most deceptive customer service of any product we have ever experienced. (story below)
Our story:( This is the abbreviated version.) My husband’s brand-new bike arrived two weeks ago with a faulty (non-working) battery. We called customer service, a.k.a. Billy, who is their one and only customer service representative in the entire United States, who promised we would receive a new battery in three weeks. As of last Thursday, it had not been sent. Billy says they are still evaluating.
We can return the defective bike at our entire expense for about $100 restocking fee plus ground shipping ($200-300) to California. (The bike cost us $934.) We’d need to include a video of every single part as we repackaged unscathed bike.
We asked for the the CEO's phone number and he provided the email address for Seth Miller (CEO) who hasn’t responded to our emails. And, no, he doesn’t return phone calls. Why would the owner and CEO of a company avoid his customers.
Wing Bikes rates 85th out of 1000 e-bike companies. They are no small potatoes. I am hearing the same complaints everywhere I go on the Internet.
This report was posted on Ripoff Report on 08/14/2023 07:22 PM and is a permanent record located here: https://www.ripoffreport.com/report/wing-bikes/new-york-i-received-bike-does-1528173. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.
