Woodbridge Self-Storage Irvine Hakseng Norm Parent Company of Woodbridge Self Storage Irvine - STOR-America Self Storage Scamed and Threatened by Hakseng Norm mgr@Stor-America Affiliate "Woodbridge Storage. IRVINE CA

Warning to anyone looking to move their valuables into  Affiliate "Woodbridge Storage located at 5020 Barranca Pkwy, Irvine CA 92604 Phone 949-857-4900   I've been threatened by the property manager Hakseng Norm from Storage America Affiliate "Woodbridge Storage located at 5020 Barranca Pkwy, Irvine.

I was charged $180  for 35 days prepaid by my Amex card on a Friday.  Hakseng promised this was a very secure facility and you need a password to get in or out.  This was a LIE!  2 days later on Sunday, I came by to put things into storage.   The security gate was WIDE OPEN for Any thieves with a pad lock cutter to come and cut the locks and steal everything. 

I NEVER ACTUALLY MOVED ANYTHING INTO the storage units AND CANCELLED THE CONTRACT Exactly 3 days later.   It would have been sooner however NO one EVER answers the phone #949-857-4900.    Amex charged back my initial fees because although Hakseng Norm (property mgr) will try to LIE and threaten you with contract language that states NO refunds, Woodbridge is in breach of their own contract since they promised a Secure and pass code entry and exit. 

This was NOT the case as at least 5 different tenants stated that the security gate is ALWAYS BROKEN DUE TO A SO CALLED SOFTWARE ISSUE, especially on Sunday and Monday  when No one is at the office.     This is why Amex Reversed all charges and sided with me.  When I called Hakseng just a few days after signing the contract, I told him that I would NOT be moving in due to FALSE ADVERTISING AND I don't feel safe with my belongings in an unlocked, facility. 

Hakseng thanked me for letting me know I was not moving in and said NO Refunds! And hung up on me.  6 weeks later, I get Multiple threatening letter from Hakseng (see posted photo) threatening to call the sheriff on me and file a criminal summons on me and will start charging me extra $25 credit card charge back fees, even though I NEVER moved anything into the storage Facility! By far the Worst experience ever with anyone and Hakseng is Very unpleasant and unprofessional.