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Report: #1504953

Complaint Review: One World Wireless - New York New York

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  • Reported By: Pauline — New York United States
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  • One World Wireless 263 West 23rd Street New York, New York United States

One World Wireless One World Wireless of West 23rd St Scammed by Wireless Phone Store New York New York

*Consumer Comment: IMEI Number

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This is a shady store. In November I bought a new iPhone & Karan set it up fine *but* I left my gold iPhone 10XS with him to send to Verizon for trade-in for what he said was a $439 value, & when Verizon only credited me $99 for it I contacted Verizon & was informed that what they credited me for was a gray iPhone 8–not my gold iPhone 10XS.

I contacted Karan & he assured me he had sent my iPhone 10XS to Verizon & he’d fix it with them. Each time I followed up with Karan he assured me Verizon had it, they’d credit me, but this didn’t happen & when I called Karan he said Verizon had written up a ticket (so, first they had my phone and now they just wrote up a ticket?). I insisted Karan give me what info he had, so he gave me the ticket #, but Verizon confirmed to me there was no such ticket # and they had no record of Karan’s calls. All Karan told me was bogus! 

Another reviewer posted on Yelp just a month ago that this store never shipped their phone for trade-in and had supposedly “lost” it. Smells of what I can only guess is some shady money-making scheme this store has benefiting off selling off customers' old phones instead of trading them in for the customers' benefit. Shady business!

This report was posted on Ripoff Report on 02/11/2021 12:42 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

IMEI Number

AUTHOR: Robert - (United States)

POSTED: Thursday, February 11, 2021

Every Cellphone has a IMEI(Serial Number).  

If you don't have access to this number anymore(old paperwork or packaging),  Verizon may be able to provide it to you.  You should then report it Lost/Stolen.  

If the phone was activated on any other carrier, there will be a record of it that the police should be able to get access to.   Your IMEI should now be "blacklisted" keeping it from being activated on any carrier.  It won't keep people from using it as a WiFi device but it won't be able to have any cellular connection.    

If you get really lucky they will be able to track it down to a person that registered it, and you may be able to recover it.

It may also be very interesting what this store says if you tell them you are going to report it stolen and have the number blacklisted.  

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