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Report: #1487875

Complaint Review: WULI22 -

  • Submitted:
  • Updated:
  • Reported By: Cookie — Woodstock United States
  • WULI22 United States

WULI22 Sent the wrong items and wouldn't correct the error

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We ordered three items from a website that APPEARED legitimate. The only honest thing we got from them is a message thanking us for our payment.

The initial communication from their customer service said the shipment was being prepared. In a response to our inquiry two weeks later they said it would still be a while for shipment. Two MONTHS after the initial order I tried to cancel the PayPal payment. The seller objected saying the order had been shipped. It had not and wasn't mailed for another two days. PayPal' 'bots let them get away with it.

The goods arrived with the sizes marked on the packaging, not on the items which were two sizes smaller than ordered. 

The seller ungracefully declined twice to give an RMA, finally suggesting we just use them as gifts since the didn't fit. NOT a solution to a problem that they caused.

 

This report was posted on Ripoff Report on 11/16/2019 11:33 AM and is a permanent record located here: https://www.ripoffreport.com/report/wuli/sent-wrong-items-wouldnt-1487875. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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