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Report: #1529169

Complaint Review: Yeo Family Dental Group - Marina Del Rey CA

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  • Reported By: Danielle — Los Angeles United States
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  • Yeo Family Dental Group 4560 Admiralty Way Marina Del Rey, CA United States

Yeo Family Dental Group Dr Jaime Yeo Dr Rosita Tan They are racist and their work failed. Marina Del Rey CA

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Dr Yeo of Dr Yeo Family Dentist Group in Marina Del Rey said “black people’s teeth are so hard to pull. They hook into your gums. My friend and I were discussing it and we think it’s because you all do a lot of labor work”. I stayed cause I didn’t want to be seen as the very sensitive Black person. But then later her mother, Dr Rosita Tan said while working on my teeth “My daughters friend whose a dentist said Go to a N***** dentist, get treated like a N*****". I was in shock, I said nothing, but to make matters worse she repeated the phrase, laughed then gave me an example as to why it’s an accurate statement. I subsequently made the decision not to return. Their implants failed just a year later literally falling out of my mouth. I contacted them asking them if they’d fix it for free. They refused to fix or refund me. So I contacted the Business Consumer Affairs to mediate but again they refused in 3/7/2023. They stated they were afraid of their lives and needed police protection furthering black stereotypes. I haven’t called, text or shown up at their offices. The Dental Board is a joke and will do nothing. Lawyers say it’s not enough money for them. What should I do besides my Yelp Review?

Also they pulled my teeth , placed bone graft and titanium implants the same day; a week later pulled them out and put placed in Ceramic implants. I contacted Business Consumer Affairs to mediate. They refused said they “won’t give me a dime” then stated they “needed police protection and were afraid for their lives” to the agent. He was sympathetic but couldn’t help any further. I have never threatened them shown up at their office, text or called. This is a nightmare and I am traumatized. I’ve also had to pay for implants twice. 


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