Complaint Review: Ylairhair -
Ylairhair Way too many to count I purchased a wig from on Facebook. Instead of the full frontal lace, pre-plucked wig, I got a synthetic wig that was trash.
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On May 8, 2020, I purchased a wig from Ylairhair off of Facebook. I paid about 35.00- cost of wig and shipping. I purchased a "ready to wear" lace front wig. I was to have lace, pre-plucked baby hair and basically be ready to wear straight from the box.
I was to receive my wig within 10 to 14 days from the purchase date. That did not happen. After fifteen days, I began to email the company (no phone number). My emails were ignored. I then contacted Paypal about my purchase. I let them know that I did not recieve my wig. After Paypal contacted them, I suddenly got an email with a tracking service and tracking number for my wig.
I would check the website daily. Each day, the website had "no information" about my package. I contacted Paypal again, as well as the company. I received another tracking website. This one was no better than the last one. Eventually, I got another tracking website (USPS). I can show on the tracking website that the wig was actually here in Savannah, Ga then shipped out to another state.
I received my wig on June 24, 2020- well over a month from my purchase date. The wig they sent me was nothing like the one I was expecting. This wig is a horrible syntheic. It has zero lace. The front clousure isn't lace, it is plastic. White plastic. Totally unrealistic and cheap looking. I noticed on my package that it came from Alabama. Not one of the tracking information that I was using to track my package mention Alabama.
I contacted the website for a refund/return. The website I was provided with for the return address was a fraudulent one. This website stated that there name (Luvhair.store) was stolen from them by a Chinese scam company.
They use stolen pictures and advertise cheap lace front wigs. Then they either don't send you anything or they send you a cheap synthetic wig. They don't worry about refunds/returns because they give you fake websites so you can not contact them.
Never ever buy anything from this company. I have provided screenshots of the company, the wig that I was scammed into buying and a listing of all the names these scam artists use online to try to get sales for wigs.
This report was posted on Ripoff Report on 06/28/2020 01:46 PM and is a permanent record located here: https://www.ripoffreport.com/report/ylairhair/way-many-count-i-purchased-1496906. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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