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Report: #1520623

Complaint Review: Zale Media - Miami Florida

  • Submitted:
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  • Reported By: Ali — Tampa Florida United States
  • Author Confirmed What's this?
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Zale Media LLC Zale Marketing Zale Media Zale Real Estate Zale Mortgage Zale Solar SACM - Misleading and Deceptive! You Will NOT Get Your Money Back Miami Florida

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I hired Zale Media to help run Facebook ads for mortgage leads. The sales call and advertising make this company seem so great! Dont be FOOLED like I was. I signed up paid $2100 (told I got a discount by Salesman Denny becuase he checked my facebook before our call and saw that I was recently married).

After paying and onboarding, they set up my Facebook ad account. Guess what? They got my Facebook ad account permanently suspended, meaning I will never be able to run Facebook ads ever agian and NO I can't create another account. So no Facebook ads means no leads, which means the system is completely usless to me.

They REFUSE to refund my money. They told me to use google ads instead, even though they originally told me google ads are more expensive and less effective!! Don't believe their "money back guarentee" after you sign up and read the fine print, you will see about a million stipulations (that they convieniently leave out of the sales pitch) in order to NEVER give anyone thier money back. 

Also, you will wait days to talk to a real person! there is no number to call. Only a "support ticket" that wont be responded to for at least 24 hours or longer. These people are disgusting money hungry thieves. Amy in the "escalations" department should be ashamed of herself! 

This comapny does not act in good faith and should not be running a business.

This report was posted on Ripoff Report on 08/20/2022 05:03 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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