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Report: #731586

Complaint Review: 123smoke.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Dino — Brooklyn New York United States of America
  • Author Not Confirmed What's this?
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  • 123smoke.com paylessmoke.com Internet United States of America

123smoke.com paylessmoke.com Scam Internet Cigarette Sales Websites Internet

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Both of these websites advertise Duty-Free Cigarettes from Europe. Their prices are good and the sites appear to be very professional. Payment is only via echeck debit from your bank account.

You can either order cigarettes on the websites, or call the toll-free number provided. There are no customer service contact email addresses on the sites.

Once you order and pay with an echeck, you get an email saying that delivery will be by International and US Postal Mail and will take between 2 and 4 weeks to arrive. No cigarettes ever arrive at your address within the 4 weeks.

After 4 weeks of waiting, you call the toll-free number and are told that you must wait 35 business days from the date of shipment to make a claim. The person always says that Airmail from Europe is slow.

After 35 business days, with no merchandise ever being received, the telephone contact person says she is processing a refund for you. The time it takes to get the refund is "a couple of weeks".  

No refund is ever made to your bank acount. You can call numerous times, and will be told that the refund is in process, but you never get the refund.
 
These sites are totally fraudulent and simply steal your money. Avoid them at all costs.
Since these companies are not in the US, you simply lose all your money.

This report was posted on Ripoff Report on 05/20/2011 04:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/123smokecom/internet/123smokecom-paylessmokecom-scam-internet-cigarette-sales-websites-internet-731586. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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