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Report: #467679

Complaint Review: 1fast400.com - Northborough Internet

  • Submitted:
  • Updated:
  • Reported By: Singapore Other
  • Author Confirmed What's this?
  • Why?
  • 1fast400.com 455 Whitney Street, Northborough, Massachusetts 01532 Internet U.S.A.

1fast400.com - Bulknutrition.com Be careful when ordering vitamins or supplements from 1fast400 Northborough MA

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I made an order for a health supplement from the internet through www.1fast400.com. A day later I received a notification that the product is unavailable and I needed to wait for another 3 days and then the product will be ship. A week later I did not receive any acknowledgement nor a note that the product have been shipped. I then email their customer service at service@bulknutrition.com to enquire. No reply. I am from Singapore and I could not call the number that they gave on their website due to it is a Toll-Free number which can only be called if you are within the United State. So, my only way of communication with them is through email which they did not reply. I sent 3 emails to them without any reply. I searched their website for more information and I saw another email address any complaint. I sent to that email address DDarroch@aol.com. No reply. I sent another email and threaten that I will dispute my credit card and will make sure that everybody knows my experience. I then received an email from Dennis of DDarroch@aol.com. The email reads:-
--- On Tue, 23/6/09, DDarroch@aol.com wrote:


From: DDarroch@aol.com
Subject: Re: Fw: Re: Backorder Notice for Order FST00668202
To: XXXXXXX
Date: Tuesday, 23 June, 2009, 9:24 PM



I don't know if you are not receiving my messages from service@bulknutrition or not so I am sending you one from my Personnal email.

The absolution plus is backordered for another 2-3 days before we receive it. If you wish to get something else as a replacement I would be more than happy to do so and apply a 15% discount for your trouble and delay.

I am so sorry that you haven't been receiving emails from the bulknutrition server, please check spam. I can also refund this if you wish. Please let me know what you want to do and I will take care of it. I am so sorry for the backorder and really sorry for the delay as well.

Dennis


The above email is my last email I received from them. I replied to the above email and ask them kindly to send me the product but that is all the communication I received from them. I also told them I receive NO email or notification what-so-ever as I do check my Spam before clearing them. I ask Dennis to reply to me using his personal email since that "he thinks" that works. No email from him since.

Shade
Singapore
Singapore

This report was posted on Ripoff Report on 07/08/2009 10:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/1fast400com/internet/1fast400com-bulknutritioncom-be-careful-when-ordering-vitamins-or-supplements-from-1fa-467679. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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