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Report: #1259131

Complaint Review: 1st-art-gallery - Internet

  • Submitted:
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  • Reported By: Sarah — New York City New York USA
  • Author Confirmed What's this?
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  • 1st-art-gallery Internet USA

1st-art-gallery, 1st-art-gallery, 1st art gallery, www.1st-art-gallery.com 1st-art-gallery.com Review: Israeli Malware Scam Tel Aviv Internet

*Consumer Comment: 1st-art-gallery Malware infection

*UPDATE Employee: Obviously fake reviews by competiton

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After registering on 1st-art-gallery.com’s website, I ordered a painting which I've liked for a long time. A couple of days later I noticed 1st-art-gallery.com ads appearing all over my webpages, ruining my web browsing experience. I called in my tech guy who said that malware had been loaded onto to my computer by 1st-art-gallery.com’s website, it took him a couple of hours to remove it. When the ordered painting arrived from CHINA, I was shocked by the poor quality, 1st-art-gallery.com claim museum-quality but my painting was garbage quality. When I emailed 1st-art-gallery.com to complain, a David B. stated I would have to pay ALL the shipping costs although they advertise shipping as free. After contacting 1st-art-gallery.com through their website, the malware ads reappeared on my computer. I complained again to 1st-art-gallery.com’s customer service guy, a David. B., who became rude, surly and threateningly aggressive in his replies – I have never experienced such bad attitude customer service. Once more, I had to call in and pay my tech guy to remove the reinstalled malware from visting 1st-art-gallery.com's website. My tech guy used a web program to trace back 1st-art-gallery.com’s emails and he said that they came from ISREAL which is kind of weird because 1st-art-gallery.com never state this fact on their website, indeed they pretend to be located in the USA, I guess because Israel is not at all famous for art. My advice is to keep your computer clean and don’t register on this Israeli hacker’s website.

This report was posted on Ripoff Report on 10/04/2015 10:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/1st-art-gallery/internet/1st-art-gallery-1st-art-gallery-1st-art-gallery-www1st-art-gallerycom-1st-art-galler-1259131. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

1st-art-gallery Malware infection

AUTHOR: Mimi - (France)

POSTED: Friday, February 26, 2016

I have the same problems with malware infections after visting 1st-art-gallery website. It cost me 44euros to get my computer cleaned.

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#1 UPDATE Employee

Obviously fake reviews by competiton

AUTHOR: Mike M - (United States of America)

POSTED: Thursday, January 14, 2016
This is obviously one of multiple fake reviws that was left by our competition but we will reply anyway so people reading this can make a better informed decision when searching for the right company to order reproductions from.


We are by far the largest and most respected art gallery in the world. We have more than 100,000 happy customers in more than 100 different countries. We operate online since 2003, the time before Facebook, Twitter or YouTube were founded.

No reproduction company in the world has the amount of experience we have and when it comes to the quality of the paintings or customer service, we are by far your best choice.

Our testimonials page is packed with VIDEO and PHOTO testimonials which cannot be faked:

http://www.1st-art-gallery.com/testimonials.html

Notice that we receive dozens of testimonials each month.

You can view hundreds of recently painted reproductions and judge the quality of our paintings yourself here: 

http://www.1st-art-gallery.com/photo-testimonials.html

You can "test" our customer service by sending us an email to service AT 1st-art-gallery.com . You'll receive a reply within six hours, usually much faster.

You may call us at 1888 417 8278. If we're busy answering other calls, leave a message and we will return your call within one business day.
 
Our return policy and money-back guarantee policy can be read here:

http://www.1st-art-gallery.com/100guarantee.html

Videos of paintings being made can be viewed here:

http://www.1st-art-gallery.com/inside-our-studio.html

Our frequently asked questions page:

http://www.1st-art-gallery.com/faq.html

If you have any question or concern please contact us at service [at] 1st-art-gallery.com


Mike Mitchell,
Operations manager at 1st Art Gallery

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