Complaint Review: 1st-art-gallery - Internet
- 1st-art-gallery Internet USA
- Phone:
- Web: www.1st-art-gallery
- Category: Art Gallery
1st-art-gallery 1st-artgallery.com, 1st art gallery, Botched Botero Xiamen Internet
*UPDATE Employee: Unverified posts by our Chinese competition
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I bought a Botero reproduction painting from 1st-art-gallery and I was very excited when I received the package but my excitement melted into extreme disappointment when I opened it. The colors were all wrong and it lacked detail, it looked like it had been painted by a visually-impaired child. I phoned David the Israeli owner of 1st-art-gallery who was rude and aggressive. “What do you know about art’, he shouted, “I’ve been doing this business for more than ten years and the painting that we sent you is museum quality. You know nothing.” David is located in the Israeli desert far away from any famous art museum unless of course he is referring to the Fine Art Museum of the Golan Heights or the Art Museum of the Occupied West Bank. “Listen,” he screamed, ‘No refund. Understand? No refund for you” and then hung up on me.
This report was posted on Ripoff Report on 07/20/2017 04:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/1st-art-gallery/internet/1st-art-gallery-1st-artgallerycom-1st-art-gallery-botched-botero-xiamen-internet-1386845. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Unverified posts by our Chinese competition
AUTHOR: Mike Mitchelle - (United States of America)
SUBMITTED: Saturday, August 12, 2017
Ripoffreport.com allows any person to post on their website, without verifying their claims.
Unfortunately one of our Chinese competitors is a mentally disturbed individual, who for many years has been trying without success to damage the reputation of our company.
It is easy to see that all the posts pertaining to our company were written by the same individual, all exhibiting the same childish language, ridiculous over the top claims, and the grammar of a ten years old.
His nonsense ranges from the company being owned by the Chinese Military, to stories of product recalls and toxicity, and posting fake reviews as if he was a real customer.
We have recently retained the services of an attorney in order to locate and prosecute this person but until then, please review the images attached to this response, showing that the images that this person is adding to his "complains" are fake images that can be found in numerous sources online.
For real verified and unbiased reviews from real customer please visit:
https://www.trustpilot.com/review/www.1st-art-gallery.com
Where our rating is Excellent with a 9.8/10 score.
We are by far the largest and most respected art gallery in the world. We have more than 100,000 happy customers in more than 100 different countries. We operate online since 2003, the time before Facebook, Twitter or YouTube were founded.
No reproduction company in the world has the amount of experience we have and when it comes to the quality of the paintings or customer service we are by far your best choice.
Our testimonials page is packed with video and image testimonials which cannot be faked:
http://www.1st-art-gallery.com/testimonials.html
Notice that we receive dozens of testimonials each month.
You can view hundreds of recently painted reproductions and judge the quality of our paintings yourself here:
http://www.1st-art-gallery.com/photo-testimonials.html
You can "test" our customer service by sending us an email to service [at] 1st-art-gallery.com . You'll receive a reply within six hours, usually much faster.
You may also call us during business hours at 1-888-4178278. If we're busy answering other calls, leave a message and we will return your call within a few minutes.
Our return policy and money-back guarantee policy can be read here:
http://www.1st-art-gallery.com/100guarantee.html
Videos of paintings being made can be viewed here:
http://www.1st-art-gallery.com/inside-our-studio.html
Our frequently asked questions page:
http://www.1st-art-gallery.com/faq.html
If you have any question or concern please contact us at service [at] 1st-art-gallery.com
Mike Mitchell,
Operations manager at 1st Art Gallery
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