Report: #1467718

Complaint Review: 23andme -

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Ripoff Report is Xcentric Ventures

Submitted: Mon, November 19, 2018
Updated: Mon, November 19, 2018
Reported By: mary peck — Florence Alabama United States

Author Confirmed

Why?

23andme United States

Phone: 800-239-5230
Web: 23andme.com
Category: ancestry DNA analysis and report

23andme took my money, did not send my information

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I purchased this kit last summer, collected and sent saliva sample as instructed, sealed and returned in postage paid box. Purchase price about $69. never got results.

The numerical code they sent did not work. The phone number menu does not connect you to anyone. I was just curious about my genetic history but have heard rumors that my information may have been sold.

This report was posted on Ripoff Report on 11/19/2018 11:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/23andme/23andme-took-my-money-did-not-send-my-information-1467718. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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