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Report: #918535

Complaint Review: 24/7 PC Care - Internet

  • Submitted:
  • Updated:
  • Reported By: Cassandra — west hills California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • 24/7 PC Care Internet United States of America

24/7 PC Care PC Care 24/7 Calling to tell me my computer had been hacked, Internet

*Consumer Comment: answer

*Consumer Comment: "Junk" Files ripoff > 24 7 PC Care

*Consumer Comment: SCAM!!

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I got a phone call from a very rude woman who sounded strange. She was trying to get to the "computer owner" which sent off red flags right away. Once I told her I was the computer owner she started her task to try to get me in front of my computer. "Go to your computer now" and I said it is fine and then she said, "it has been hacked." She kept trying to get me to go to my computer so she could "show me".

I asked to be taken off the call list and she kept going!! I tried to counter saying if you know my computer had been hacked then what network was it on? I don't even know why I went there but I was so annoyed by her scare tactics I wanted to make her go off script. She told me she had to help me fix my PC. Did I mention it took three times for her to tell me she was with. It was an evil phone call that wasted my time and she was rude. I said a second time, My computer is fine, take us off your call list and hung up.

This report was posted on Ripoff Report on 07/27/2012 02:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/247-pc-care/internet/247-pc-care-pc-care-247-calling-to-tell-me-my-computer-had-been-hacked-internet-918535. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Consumer Comment

answer

AUTHOR: Jeanski - (USA)

POSTED: Thursday, August 23, 2012

Sounds like the call I got too.  I think the only way to shut these people down is to warn everybody we know that it's a scam. When it becomes non-profitable they'll switch to another type of scheme.

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#2 Consumer Comment

"Junk" Files ripoff > 24 7 PC Care

AUTHOR: JayBrad - (United States of America)

POSTED: Thursday, August 23, 2012

I just got an unsolisted phone call saying they were 24 7 pc care from Microsoft, and they were calling to have me check my PC for Junk Files that would hurt my PC.. 



"go turn on your PC, I will wait"  Ronnie (Indian Accent phone 1-613-777-0611 which later answerd as 24 7 PC Care help desk !!) directed me to Events Log files where there were Warnings & Errors. 



I had disconnected my DSL line, as I feared they would try to hack me.. after several minutes of finding log files with errors & warnings,  I told them these were not junk files but simply Log Files..



he put on his supervisor who immediately argued with me when I said this was a very unusal phone call.  I asked for a call back number  "Kevin" gave me 987-654-3210  which did not work!!  they hung up on me !!!!  



This is a very BAD and deceptive approach to gain access to your PC..

How do we find these people & shut them down ???

try calling 1-613-777-0611 in "Texas" see these folks really are !!!!

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#1 Consumer Comment

SCAM!!

AUTHOR: Jeanski - (USA)

POSTED: Saturday, July 28, 2012

You were right to blow her off. I received the same call a few days ago. The guy wanted me to run the "eventvwr" program. Although this is a common Windows command, I wasn't familiar with it so I declined. I played along with him to see where it was going. When he got too pushy I just hung up.

I googled this "eventvwr" and I guess it's becoming a more common scam. Once you run the program it brings up all the errors your computer experienced while on the internet. This is common, but can look pretty scary to a novice.  The scammer prey on that fear and convince you to buy their program to clean it up.

TOTALLY UNNECESSARY!  Don't fall for it.

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