Complaint Review: 2Checkout.com, 2co.com - Columbus Ohio
2Checkout.com, 2co.com Providing Cover & Processing Transactions For Counterfeits from China Columbus, Ohio
*Author of original report:
Corrective Action Taken
www.2checkout.com, also using www.2co.com is a middle-man payment transaction company. They are used by at least one company in China (PVM Games) to sell counterfeit products.
Within 24 hours of my purchase I tried to cancel it. Then, again, a week later. www.checkout.com had no problem processing my payment but when it came to cancelling or refunding it they played the shell game saying I had to go to PVM Games even after I pointed out they are in China, have no other US contact info. (other than 2checkout) and wouldn't respond to me. No further response, 2checkout simply 'closed' out my request as if it had been settled.
When the product (a Nintendo DSi) failed worked altogether within less than a month I shipped it to Nintendo for repairs and they responded by affirming it was a counterfeit and therefore could not be repaired. I'm still waiting for a further response from 2checkout.com
This report was posted on Ripoff Report on 01/15/2012 08:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/2checkoutcom-2cocom/columbus-ohio-43228/2checkoutcom-2cocom-providing-cover-processing-transactions-for-counterfeits-from-ch-823263. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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