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Report: #1082961

Complaint Review: 360 Online Market - Internet

  • Submitted:
  • Updated:
  • Reported By: Domfletch1986 — manchester Other
  • Author Not Confirmed What's this?
  • Why?
  • 360 Online Market Internet USA

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Hey to all those reading.

So where to being, I recently was looking to replace my alienware laptop with an MSI for a decent price. I was looking for a price between 1500-2000 dollars. So as i was search the many websites provided by google i was presented by the 360 online market. Well...upon originally looking at there website it seemed very professional and well, i didnt think twice at the time that these could even possibly be a scam

However at present it seems I was very wrong

On there they was advertising an MSI laptop for 1700 dollars with all the specifications i desired and more, for around 200-300 dollars cheaper than other competitors...happy days I thought.

I am currently based in afghanistan and wanted to know the delivery time for oversee's shipping and refund policies so I emailed the company and they were very prompt to reply stating that it would take around 12 working days.

Once again nice a sharp response so therefore I made the purchase. They allowed the use of paypal which once again didnt make me thing twice that this could be a scam in any way.

After making the purchase they responded very promptly stating that the order would be shipped within 3 working days and I would be notified of the day it was shipped with the tracking order. Fantastic I thought and went about my working days. 3 days later the order was updated to shipped, however no trackng order was provided. At the time i never questioned it, however 3 further days pasted and i still never recieved any. Then my spider senses began to tingle. I have always bought high end gaming laptops and therefore know that with these expensive items shipping details are released immediately especially from oversea's. I contacted the compay requesting this, and they never replied for over 24 hours. I then returned to the website and the big give away for me was, is there is no contact us, no base location for there company.
I then began researching this company and found many many reports of scam and fraud.

This was 7 days ago, without hesitation i contacted paypal, directly via phone. They immediately advised me to open a dispute and escalted the claim, without contact to the seller. They further stated that they would take over tracking of the item from now onwards and if the item is not in transit or never reaches destination they will take step to get a full refund.

This is were I am at, at the moment. Yes the item could be in transit however this company has goiven me serious doubts that this sort of item was ever shipped and givin past history I will not take the change on 1700 dollars.

I will post on here as the days past and events turn. My advice to all reading this is keep away from this company however, if you do find yourself a victim of misforturne like myself, report it immediately to paypal. Opening a claim means they will track this order for you and if the sellers does not supply the information within 10 days of you escalating the claim paypal will attempt to retrieve your money.

I hope this helps any reading.

This report was posted on Ripoff Report on 09/09/2013 11:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/360-online-market/internet/360-online-market-computer-selling-scam-internet-1082961. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 Author of original report

Continuation Report part 2

AUTHOR: Domfletch1986 - ()

POSTED: Wednesday, September 18, 2013

So its been a week since i filed my last update and this is what has transpired since.

I heard nothing from the company and niether did paypal until 24 hours ago 17/8/2013 to which end they sent an automated mail claiming that there has been an error with the shipping and a full refund has been issued...

The refund though has not been issued and have now ignored all attempt at contact and as expected are attempting now to run away with 1700 dollars. Luckily the paypal claim ends 19/9/2013 to which end paypal will automatically attempt to retrieve the money. I also contacted my bank who have claimed they will monitor the situation and keep the account details and registered owner of the account who recieved the money on file so this can be escalated further.

In addition google have been contacted now in an attempt to remove this website from there search engine so hopefully something good can come out of all this mess.

From 19/9/2013 the actually attempt to retrieve my funds will take place and god knows how long that will take but i will keep posting on here.

Aviod this company at all cost as they are definately as scam and guilty of fraud. After doign research I suggest that anyone who has fallen into there trap wud now do an immedate chargeback on there credit/debit card as this can be done through you bank. I have no attempted this as of yet as paypal have given me assurances however you have up to 90 days after the transaction as has taken place to claim.

 

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#1 Author of original report

Continuation Report

AUTHOR: Domfletch1986 - ()

POSTED: Tuesday, September 10, 2013

Still no contact from the seller.

They have been contacted by paypal and seem to refuse to reply. I further contacted paypal stating the issue that what would happen if they party involved would desposit the money to there account and attempt to run

Paypal further assured me that if the seller does not reply in 8 days time a full refund will be issued. If the funds are not in there paypal account they refund shall still be issued to me and paypal will put a negative balance on the paypal account, and they would be further banned from doing business over paypal.

Paypal to this stage have been excellent and very helpful assuring that either of 2 things will happen. I will recieved the item or get a full refund. Ill keep posted as events turn.

My advice to anyone reading this is flag and issues to paypal via phone call immediately so they can deal and offer full support. Do not wait to see if the item arrives at scheduled time. Open the issue immediately if you have and concerns that foul play may be at hand.

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