360training.com, Inc., Softech International Incredibly Bad Employer, Poor Upper Management, and Flawed Product Austin Texas

There is a Ripoff Report for this company dated back in 2006. I'm writing this to let everyone know that NOTHING has changed in the intervening years. The company is still characterized by bad product, poor management, and a very negative employment experience. The turnover rate remains extremely high, and while the CEO associates this with Austin's citizens' "short attention spans." the truth is that quality people are smart enough to get out quickly or are let go when they push for positive change.

The Production team at 360training has been superb in the past, full of bright, talented people with a passion for doing their jobs well. However, regardless of all of their best efforts, the e-learning courses coming out of 360training remain a very poor product due to management's incompetence and emphasis on fast, cheap products. No Director of Production or Project Manager who has tried to make long-lasting changes that would bring the company up to competitive par has lasted long enough to make a difference.

The product problems directly relate to the executive management team, a group of people who were lucky enough to force themselves into a new market years ago and haven't made strides forward since. The left hand doesn't know what the right hand is doing, and everyone thinks that they can fix things by taking control and changing everything (which happens every other month). Management doesn't listen or even ask before making sweeping changes to process and doesn't allow the leaders and managers on the teams to execute their responsibilities effectively.

Being employed at 360training (in my case, in Production) is a very stressful, unrewarding experience. Performing well only results in more work and the constant threat of upper management getting involved makes all projects subject to ruin. Quality people are let go because they won't take dishonest, unethical actions, and those that excel are those who will do whatever they are told and not bother to fix the glaring problems in the company's model. Don't get fooled by management's ability to spout buzz words and corporate philosophy -- none of it actually gets put into action.

The bottom line is that this is a dangerous place for consumers and employees. Although I've met some amazing people there, the main thing we now have in common is being 360 Survivors! If you get a job offer from 360, stay away unless you enjoy chaos and a lack of fulfillment!

JD
Austin, Texas
U.S.A.