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Report: #1379279

Complaint Review: 4 Oceans LLC - Boca Raton Florida

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  • Reported By: Alaintha — Henderson Nevada USA
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  • 4 Oceans LLC 2514 NW 2nd Ave Boca Raton, Florida USA

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4 Oceans has a " Clean the Ocean" campaign posted on their website. For every Bracelet you buy, they claim they remove 1 pound of trash from the Oceans. It is a scam.

  This is a Jewelry Store owned by 2 men. The website, the promotion, the information given only promotes the sale of a Bracelet.

Detail by Entity Name

Florida Limited Liability Company

4 OCEAN, LLC

Filing Information
L1500015717247-516406909/15/201509/15/2015FLACTIVE
Principal Address
2514 NW 2nd
BOCA RATON, FL 33431

Changed: 01/10/2017
Mailing Address
2514 NW 2nd Ave
BOCA RATON, FL 33431

Changed: 01/10/2017 
Registered Agent Name & AddressWATERMAN PRODUCTS, LLC
2514 NW 2nd Ave
BOCA RATON, FL 33431

Address Changed: 01/10/2017
Authorized Person(s) DetailName & Address 

Title MGR 

COOPER, ANDREW J
2251 NW 3RD AVE
BOCA RATON, FL 33431

Title MGR 

SCHULZE, ALEXANDER J
1470 NE 4TH AVE
BOCA RATON, FL 33432
 
   I have asked via e-mail several questions about 4 Oceans. I have never received a response.
If this is a for profit company, how do I apply for eqipment operator?
How can I contact the Captain for work as crew?
Who manufacters the bracelet?
Who does the payroll so I can contact them about positions available?
I've owned 2 businesses, who is the director of operations?
How can I get involved in the Clean up process? 
Who are the contractors of the equipment so I can contact them for volunteer services to assist?
 
   This so called company posts to its website as a humanitarian group claiming to Clean up the oceans. I cannot find ANY fact of this! The company simply sells Jewelry! There isn't a clean up group, there are no employees for such a global effort, they do not respond to e-mail asking about operations of 4 Oceans, They Simply Sell a Bracelet!
 
   In my effort to promote awareness of this false campaign, I diligently reach out to those who are as passionate about the Sea Life and Oceans as I am, sending factual information abut this Scam. My hope is to shut this down, help people become aware of false websites and advertisments.

This report was posted on Ripoff Report on 06/15/2017 09:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/4-oceans-llc/boca-raton-florida-33431/4-oceans-llc-waterman-products-scam-campaign-claiming-to-clean-the-oceans-but-only-sellin-1379279. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
8Consumer
0Employee/Owner

#8 Consumer Comment

Unable to confirm bracelet is actually recycled materials.

AUTHOR: Cameron - (United States)

POSTED: Monday, July 29, 2019

There is no disclosure of where or who manufactures the bracelets, therefore it is impossible to confirm whether or not the materials are recycled or not.

I am unable to find any financial disclosures for the company, so it’s also impossible to confirm their claim that they clean 1lb of plastic per bracelet they sell. Do any of the local news outlets who have promoted the 4Ocean brand have access to this information, or are they just irresonsible journalists?

 

Are you counting the plastic picked up during cleanups paid for by the government, such as the $140,000 contract you recieved from the city of Boca Raton, as part of the 1lb/bracelet calculation? Because that would just be asking people to pay $20 after the fact for plastic you were already paid to clean up. How about the plastic collected from the bins you’re paid by the city to collect on South Beach Park and Silver Palm Park, is that counted toward the plastic collected supposedly being paid for by these bracelet sales?

Sidenote: The Mayor of Boca Raton who approved that deal ended up with a felony arrest for corrupt misuse of public office, failing to disclose income from business entities she helped as mayor.

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#7 General Comment

4oceans.com

AUTHOR: Ronald - (United States)

POSTED: Saturday, May 18, 2019

A volunteer says they gave them water...did they feed you? 

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#6 UPDATE Employee

infor@4ocean.com

AUTHOR: Patrick - (United States)

POSTED: Friday, January 25, 2019

Hi there, 

We monitor our info@4ocean.com email address and respond to almost all inquiries inside of 24 hours. If you can provide the email address you attempted to reach out to us on, we'll be happy to look into what happened. Over the past 30 days we have a 96% customer satisfaction rating on all interactions with our customer service team. We're always happy to help with any questions you may have.

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#5 UPDATE Employee

4Ocean 4real

AUTHOR: Patrick - (United States)

POSTED: Tuesday, May 15, 2018

For any questions or concerns about 4Ocean, we encourage all to view the numerous news reports that have been done about us, verifying the legitimacy of what we do, and the impact we're having on the world. As of May 2018, we've pulled over 600,000 lbs of trash from the oceans and coastlines in 26 countries around the world. This has been verified by the BBB, as well as these news organizations: https://4ocean.com/blogs/news/wusa-9-verified-news-report

For questions about where to apply, our Indeed page will provide our job postings: https://www.indeed.com/jobs?q=4ocean&l=Boca+Raton%2C+FL

For those wishing to help out in our local community cleanups, they can view where we'll be on our Facebook events page: https://www.facebook.com/pg/4OceanBracelets/events/?ref=page_internal All of these events, and the amount of trash pulled have, and will be verified through the local chapter of the BBB as well. 

If you ever have questions or concerns, we're here 7am-6pm Monday-Friday at info@4ocean.com or on our numerous social media pages:

https://www.facebook.com/4OceanBracelets/?ref=bookmarks

https://www.instagram.com/4ocean/?hl=en

 

 

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#4 Consumer Comment

it is true, this email does not exist

AUTHOR: Diane - (U.S. Virgin Islands)

POSTED: Friday, April 13, 2018

 I have been emailing a general email. More and more it seems like a Robot response Tried to contact this email, and it does not exist. There is no way to contact this company it seems unless you are ordering a braclet.

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#3 Consumer Comment

Still not convinced

AUTHOR: Christopher - (United Kingdom)

POSTED: Friday, February 09, 2018

The email adress provided by "Christian" who responded to this report "does not exist" I have not yet managed to contact this company directly.

Secondly, Its a no-brainer; These bracelets are no less polluting than the plastic they were recycled from. IDIOCY or Scam?

 

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#2 Consumer Comment

4 Oceans are real

AUTHOR: Cj - (U.S.A.)

POSTED: Sunday, October 15, 2017

I purchased a 4 Oceans bracelet to help the cause of cleaning up Oceans, a passion of mine. I have been following them and have volunteered. I have completed one clean up in Deerfield beach this past weekend. I missed one in Miami a few weeks ago but heard it went well. They supplied all the materials for the clean up, gloves, buckets, bags. We all got a Pink Bracelet (for Breast Cancer Awareness). We were also supplied with water. It was a wonderful day with people who wanted the same thing, to keep our oceans clean. Some of the people I met had participated in numerous clean ups, so they are not just a "Jewelry Company" as this person claims. There was also no money taken from any volunteer. They are a wonderful organization.

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#1 UPDATE Employee

4Ocean - Clarification on Concerns

AUTHOR: 4Ocean.com - (USA)

POSTED: Friday, July 07, 2017

We truly appreciate your feedback as well as the posting on this forum. We are aware that there are others that have similar concerns. This provides us the opportunity to set the record straight and continue our efforts to enlist others to our Ocean Clean-Up Movement.

 Allow me to clarify on some of your concerns. If you require any additional information, you can contact me directly at christian@4Ocean.com

 To be clear, 4Ocean is a for profit organization that utilizes the funds raised by the purchases of our bracelets, which are made of recycled materials, to fund the ocean clean-up efforts.

 I looked up all email correspondences from you and was only able to find two email threads.

 

May 16th 2017 - We received an email regarding your order #446466, where you were looking for the status of your delivery. We responded with troubleshooting information which successfully allowed you to resolve the problem you were having. Your specific response was:

 

“Thank you for getting back to me!  Yes, it was delivered!!  They placed it in the box, rather than bring it to my door. So I do have it. Sorry for being so alarmed about this.

 

It's lovely and I've shown it to my neighbors... I'll be buying a few more!!

Thank you so very much!!”

June 15th 2017 - Email received with the Owners registration and your comments about Scamming.

To be clear, the information you looked up is freely available information about our company and ownership structure. 4ocean staffs over 30 Employees, 5 Captains and over 1000 Ambassadors/Volunteers.

In regards to emails related to the questions that you wanted answered, please forward them to me with the email you used to contact us because we have no record of them. I will investigate why they were not received.

June 16th Customer Service Call - We received your call and due the the importance of the call, we escalated it to our Co-Owner (Alex). On this call, it is my understanding that Alex provided additional information for you to review about 4Ocean.

July 7th Alex Follow Up Call - Alex followed up on a call and email providing additional pictures and links. Unfortunately this was not considered to be proof of what we are accomplishing for the Ocean. Alex also offered to have you come to our facilities, meet our staff and participate in a clean-up.

You declined this invitation.

 

In response to your specific questions:

 

If this is a for profit company, how do I apply for equipment operator?


Our Human Resources department handles employment, please contact hr@4ocean.com for more information regarding employment opportunities. “Equipment Operator” can be a number of potential areas which could include one of our Captains. HR can point you in the right direction.

 

How can I contact the Captain for work as crew?

 

Our Captain’s crews for clean-up efforts are 4Ocean staff. If positions are available for boat crew employment, we utilize job posting boards. We also recommend that you contact Our Human Resources department as they handle all employment inquires for 4Ocean.

 

Another option is to go to our Blog where you can get information on one of our Captains (Tim) where you can leave him a comment directly.

https://4ocean.com/blogs/blog/meet-captain-tim

 

We do offer a way for those who wish to become what we call Ambassadors. Ambassadors are volunteers for assisting with clean-up efforts.  https://4ocean.com/pages/ambassadors

 

Who manufactures the bracelet?

 

Our 4Ocean bracelets are made from 100% recycled materials. Our Manufacturing partners are not something that I am able to disclose.

 

Who does the payroll so I can contact them about positions available?

 

Please contact hr@4ocean.com for more information regarding employment opportunities

 

I've owned 2 businesses, who is the director of operations?

 

Andrew and Alex handle most of the operations at this time. 4Ocean has over 30 employees and 5 Captains who support their efforts. Each are empowered to make the best decisions within their respective departments.

 

How can I get involved in the Clean up process? 

 

We encourage everyone who is looking to become more involved to apply to become a 4Ocean Ambassador. Our ambassadors are just as passionate about our mission as we are and help to spread the word about 4Ocean and the negative effects of ocean pollution. Also as an ambassador, you will receive an email when there is a cleanup in your area where we encourage you to come out and help volunteer. You can apply at https://4ocean.com/pages/ambassadors

 

Who are the contractors of the equipment so I can contact them for volunteer services to assist?

 

We are not at liberty to disclose personal contact information on our staff or contractors. Please contact hr@4ocean.com for more information regarding employment opportunities

 

For additional information about our commitment to Ocean Clean-up including 3rd Party verifications, please review the following.

By the way, the company is 4Ocean LLC (not 4Ocean(s) LLC).

 

4Ocean -  “A Rated” Better Business Bureau: 

bbb.org/south-east-florida/business-reviews/jewelry-designers/4-ocean-in-boca-raton-fl-90353459

We submit on a quarterly basis to the Better Business Bureau a list of all world wide cleanups, amount of trash removed, waste authority weight receipts, pictures/videos of the clean-ups, emails to organizations such as surf rider foundation, coral kay conservation, sea tow, gumbo limbo and more.

Please contact BBB at anytime to verify this information.

 

WUSA Channel 9 News Segment “Verification of 4Ocean”

wusa9.com/news/local/verify/verify-which-charity-websites-can-you-trust/452903518

As claimed in the news report by WUSA 9, "4Ocean is a legitimate company that makes sure its funding goes to their claim of cleaning trash from oceans."

 

3984 Reviews from Yotpo can be viewed at the bottom of this URL:

4ocean.com/products/4ocean-bracelet

Yotpo is a trusted organization for verified 3rd party reviews. Please contact them directly if you have any questions at all.

 

I would also invite you to keep an eye on our Blog and Clean Up page as well. This is constantly updated with Pictures and Videos throughout the Globe. 4ocean.com/blogs/blog

Thank you again for voicing your concerns. I sincerely hope that you will take this information into consideration and eventually join us in our efforts.

Any questions, please contact me directly.

 

Christian

Customer Service Manager

4Ocean.com

christian@4ocean.com

 

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