4sgm.com four seasons general merchandise Customer service issues, billing issues. vernon, california Internet

Hello. Im one of the other owners here at LBK Wholesale Co. Our company is owned by 6 individuals with 5 offices over the USA and one in China and also a Factory in China. What was going on here was that we source products for other clients. Example: Walmart, Target, Dollar Tree, Walgreens, Rite Aid etc. We also do private companies as well.

Mr. Kishlock asked to go ahead and have the merchandise held from my understanding. 4sgm would not do that. We would need to place 20% down by credit card or wire transfer, which we had no problem. We gave all the appropriate information to 4sgm and it was under Mrs. Kishlock name, another owner of the company.

Now, 4sgm claims we are not in business? We have been in business for over 23 years, net over 38 million in revenue and most of all, search the net for us! We advertise right under 4sgm on wholesalecentral.com! www.wholesalecentral.com/lbkwholesaleco

We also said we would provide over 100 references.

Now, irst thing how we can resolve this. We do wish to open an account. However, this order would be over with. To show you we are a business, we will even submit our tax id and FED number which goes back years! This goes to our main office.
google.com 7712 somerset pike jennerstown pa 15547
now, if you google.com 4sgm.com, they do not even show up on google maps..... but we do! Why did you not look into this?

We were penalized $1,500.00 because we could not fulfill our order to our client since that is in our contract. I do apologize for my partners behavior.

Now secondly how we can resolve this, is legally. And this would only become more costly on your part. If you do not agree to one of the above, a lawsuit will be filed in our court for half the amount, costing you more for lawyers and fees. We will then sheriff sale. Also slander for online comments of "sellers beware". Our attorney has advised us that is slander. Attorney fees are $225.00 and Court costs are $125.00 plus half the fees. Also, a Attorney General Consumer Bureau of Consumer Protection will be filed for that amount and will stick on your record.

I hope you choose option one. We want to deal with you. This is all business. Im being polite with you. If you do, we will remove this on ripoffreport.com, american arbitration, attorney general complaint and also BBB.

Talk soon,

Tom

Four Seasons General Merchandise (FSGM) is a broadline wholesale distributor of consumer goods with a 30 year history of serving discount retailers and distributors.  We sell our products in wholesale quantities and we do not sell directly to consumers.  Prospect (stated business owner) contacted us via telephone on 10/16/14 and spoke to one of our sales reps about purchasing some licensed products and establishing a credit account.  That same day, our rep sent Prospect pictures of the items he inquired about and a credit application to complete via email.  Between 10/24/14 and 10/30/14 several emails were exchanged between Prospect and two FSGM sales reps (one rep was on vacation for part of this period) regarding various questions and requests from Prospect about the items he was interested in.

On 10/31/14 our rep spoke to Prospect regarding his request for available quantities of a specific licensed night light and advised Prospect that we needed a completed credit application and registration form in order to establish an account with us.  At that point Prospect stated that he did not want to establish a credit account and that he would pay for his order either by wire or credit card.  The rep informed Prospect we would still need the completed registration form, credit card authorization form and i.d. 

Prospect returned the registration form and a copy of a credit card via fax but not the credit card authorization form.  Our rep called Prospect to inform him that we could not process credit card payments without a signed authorization and at this point he became upset and yelled at our rep and demanded we charge the card without the authorization form.  In an attempt to satisfy Prospect, our rep transferred the call to our credit department so they could explain our policies but Prospect proceeded to yell, swear and use extremely abusive and threatening language to our credit rep.  Our rep put the call on speaker and two of our employees can confirm Prospect’s statements and language.

Prospect called back and spoke to the sales rep and requested the credit card authorization form be sent to him again.  On 11/3/14 we received the registration form and credit card authorization form via fax but there were numerous problems with the paperwork.  First, there were several serious discrepancies between what Prospect stated about his business and what our research could confirm. Second, and most importantly, the credit card provided by Prospect was not in his name (it was apparently his wife’s credit card) and the registration form was under a third name (LBK Wholesale).  Even if we agreed to charge the card and ship the order, we would have been in violation of our merchant banking agreement and the charge could have been charged back to us. 

We went to great lengths to establish an account for Prospect and provide him with the product he wanted.  We were very clear about our policies but Prospect was extremely uncooperative and evasive.  From the start Prospect was rude, demeaning and abusive to our staff and nothing about his business or payment method could be confirmed and it seemed that he was attempting to defraud us.  We do not accept Prospect’s account of what transpired and we certainly do not accept his claim for damages.