Report: #1384402

Complaint Review: 5 star auto protection

  • Submitted: Mon, July 10, 2017
  • Updated: Mon, July 10, 2017
  • Reported By: captd — freeport Florida USA
  • 5 star auto protection


5 star auto protection , palmer admistrative said I had bumper to bumper coverage , transmission went out on my vehicle 7 mos into the policy then they gave me $1100 torwards a rebuilt transmission that cost $3,000 when they said they would pay 100% of the repairs minus a $100 deductable , they gave me junk value on the NADA trade in value ,Which was $1100 and said I reached max liabilty for that vehicle and I have to continue paying $82 a month even though they will not cover any other repairs on the vehicle . austin texas

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Was called on the phone was told if I purchased a extented warranty policy , everything on my vehicle would be covered minus a $100 detuctable per accurrance , wow I thought one repair could be worth having a piece of mind policy , well 7 mos. into the policy my transmission goes out , brought it to a reputable repair shop , Estimated cost of $3000 , they said they have the right to pay the value of the fair trade in value of the vehicle there are several grades of trade in value on nada , my car is near mint cond.  they gave me junk trade in value $1100  which didn't cover the repair . I had to pay the additional out of my pocket . then they said they would not cover anything else on the vehicle from then on it is maxed out , and want me to continue paying $82 a month for 2 yrs . total rip off ! Beware

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