Complaint Review: 5 Star Resorts Marketing,Carlsbad, CA - Internet Internet
- 5 Star Resorts Marketing,Carlsbad, CA 701 Palomar Airport Rd. Su 300. Carlsbad CA. 92011 Internet United States of America
- Phone: 888-464-2992
- Web: www.5 starprop.net
- Category:
5 Star Resorts Marketing,Carlsbad, California False Promises to sell/rent timeshares Internet
*Author of original report: 5 Star Resort Marketing Fees.
*Consumer Suggestion: Please Educate Us
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I was contacted through e-mail by Office Manager Elaine Cross with an offer to sell my timeshares by a reputable company connected with ARDA. The had interested parties to buy and rent my three timeshares. I requested information which was mailed from "John Goldstein" from GM 5 Star Resort Marketing. The Charges for rendering thses services were $696.00. (not a great dealof money for selling the timeshares forthousands of dollars each. The listing include a long list of services including the item "Buy/Sell/Rent TODAY!. To expedite the form completion, I was requested to down load the required forms and mail them in. So done on 9-16-09, however I did not hear anything upon doing so. Upon inquiring, I was told the forms they received were inproper, and a second set of documents were received These completed on Oct 12,09. By this severel people were involved with this case. I was told they never received the 2nd set if fiorms or they could not locate them. A third set of forms was completed by me on Nov.5,09. Again I heard nothing for some weeks. A Robbie O'Connor came into the picture stating that they enters interested in my properties and needed another $597.00 to rent the 3 units. This was also accomplished. No response from the various people and the weeks (and holidayswere coming closer every day. When again follinng up on 12-10-09, I was told they did NOT have the forms to rent the properties and could not foollow through with it. I insisted they DIODhave them and I was told they wouuld look into it further. Again NO return call and I called again on1-4-10, was told that parties were looking at the units. Calles again on 1-22-10 and was tols the rentals were in process. I have not heard from them since.
I did call 5 Star Resort again and requested to speak to a manager. Spoke to a gentleman (name unkown and I told him I wanted a refund and ofcourse NO. but if I sold the units he would give me my money back. By ths time I was fedd up and am in the process of securing a refund and make a report to the California State Attorneys Office. It is clear that this is another "scam" operation under the disguise of legitemacy by quoting their "good BBB" record and the ARDA connection.
This report was posted on Ripoff Report on 01/25/2010 05:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/5-star-resorts-marketingcarlsbad-ca/internet/5-star-resorts-marketingcarlsbad-california-false-promises-to-sellrent-timeshares-inter-559948. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
5 Star Resort Marketing Fees.
AUTHOR: GerardV - (United States of America)
SUBMITTED: Saturday, February 13, 2010
If you have been scammed by the company and paid the fees with a credit card, you should call the CC Customer Office ( preferably within 90 days but it can belonger because the Marketing Staff will delay their processes) and request the fees be reversed and send you the needed documents to file a claim. You willl have to write an explanatory letter with details of names and dates of contact and statements made. The CC Staff will reverse the payment for 10 day period to allow you to respond to their further inquiries. They will then investigate. They will come back with their evidense and request further documentation. During all this, you should attempt to find further details on the Marketing Co. and the internet to substantiate your claim. Good Luck.
ps: their are also companies (google: "Sales fees recovery") that will do the work for you at the cost of 50% of the fees they recover( NO upfront fees!!)

#1 Consumer Suggestion
Please Educate Us
AUTHOR: skepticseller - (United States of America)
SUBMITTED: Monday, February 08, 2010
I have major reservations of this company as well. In order to help people who may fall victim to this company, would you be willing to list the steps you took to report this company and if your efforts were successful in securing a refund of your funds?


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