Complaint Review: 555 Leads and Services- Guy Cherkesky (owner) - Nashville Tennessee
- 555 Leads and Services- Guy Cherkesky (owner) 2064 Sidco dr Nashville, Tennessee USA
- Phone: 8662278387
- Web:
- Category: Employees
555 Leads and Services- Guy Cherkesky (owner) 24-hour locksmiths Worked for the company 8 days straight and was not paid for my wages worked! Nashville Tennessee
*REBUTTAL Owner of company: Response
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I was hired here at leads and services and was excited about my position. Then I was told that I needed to learn the dispatchers position supervisor position and the support teams position all in 4 days. And on top of that I was to read a script that basically told clients that they pay 29 service fee plus labor or plus 90 and it could go up from there depending on what the labor was. When customers would ask me questions I was hounded to talk over the customers and just tell them they would get a call from someone. The only way I was to get paid was if my calls were under 3 mins and a tech went to the job. And cuts would ask if they came out did they still have to pay and I was told not to say nothing just say they would get a call and I was also told that always get the service they want phone number and name and location and send a tech anyway even if the customer says they don't want the tech to come out. They are rude ppl and not professional not one bit. When I went to get my pay check as I was told my first day I would be paid on June 17 2015 either by check or in my acct it was neither and then I was told that I had to wait til the owner Guy returned back from his country unordered to get paid and nobody knows when that would be. Horrible place to work and get service for ur car home or any type of lock service. Trust me I seen it behind closed doors do not give them ur money!!!!! I was also told that most of their tech a were not licensed nor do they come or go everywhere
This report was posted on Ripoff Report on 06/17/2015 11:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/555-leads-and-services-guy-cherkesky-owner/nashville-tennessee-38204/555-leads-and-services-guy-cherkesky-owner-24-hour-locksmiths-worked-for-the-company-1236222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Response
AUTHOR: 555 Leads And Services - (USA)
SUBMITTED: Tuesday, September 26, 2017
Thanks for addressing these issues to me. I understand that you werent satisfied with the training process and your employment with us. I wanted to let you know that we've changed many policies in our company to make sure things like you reported will never happen. Customers satisfaction is the bedrock of our business and we keep getting better and better.
For your complaint about the belated paycheck. Our business is paper free and we minimize the use of paper in our office. The default method of paychecks payment is direct deposit as I explain myself in every job interview I conduct. You've asked to get a paper check as an excpetion, becuase of special circumstances you had, and I approved that. I was out of the country for a funeral and as soon as I landed I came with my luggage straight to the office from the airport to make sure that won't be any further delays with your paycheck and take care of you. Looking back I could've expain myself better that this kind of request will cause a delay. I will do better with future requests. Thanks again for reaching out.


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