5avefashion.com 5 Avenue Fashion online clothing store New York, New York Internet

I cannot confirm that 5avefashion.com is not up to something shady. I ordered something from them on December 6th, and on December 9th I got an email that it had shipped. My account on their website is also showing the item as shipping, yet the UPS tracking number is only showing that a label has been created. If a package hasn't reached UPS yet, then it hasn't shipped, and I shouldn't have received an email that my item was "in transit." Today is the 12th, so if a package was ever going to ship, it should have already.

I've called their listed number multiple times and instead of putting you on hold, they ask you to send an email. So I sent an email, and got an auto-reponse that I'd hear back from someone in 2 days. I don't want to wait 2 more days! And something tells me that they aren't going to get back to me. 

Now I'm just concerned about how to get my money back if there's no one to contact at the "store." The item I ordered was supposed to be a gift for someone for Christmas. 

I would advise not to shop at 5avefashion.com, despite the deals they offer. Even if they happen to be a legit business operation, which I doubt, they have terrible customer service and it is not worth the hassel.