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Report: #1467240

Complaint Review: 6Ave Express - Somerset New Jersey

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  • Reported By: NY in SD — San Diego California United States
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  • 6Ave Express 50 Atrium Dr Somerset, New Jersey United States

6Ave Express Sixth Avenue Express 6aveexpress.com I returned an absolutely perfect condition item from them. They claim it makes a noise and therefore it was dropped. It made the noise when I got it. They are withholding 193.58 and they have the lens, which is absolutely pristine and in perfect condition. An absolute scam. Somerset New Jersey

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I purchased a lens from 6Ave on 10/25/18. I received it on 11/05/18 and mounted it on my Canon camera for about 5 minutes. During that time, I noticed a slight tinkling/clinking noise from the lens. Since it performed perfectly, I did not think anything was amiss with the lens, and it was in perfect cosmetic condition. I packaged the lens up as it was not the right one for me and returned it to 6Ave Express. Today, they notified me that they are withholding 15% of the balance due to the noise the item makes since they claim it was dropped, which it absolutely was not. This is a complete scam and an unethical business. I have filed a chargeback with my credit card and notified the Better Business Bureau of the scam. 

This report was posted on Ripoff Report on 11/12/2018 07:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/6ave-express/somerset-new-jersey-08873/6ave-express-sixth-avenue-express6aveexpresscom-i-returned-an-absolutely-perfect-condit-1467240. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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