Report: #620764

Complaint Review: 6Via - Internet

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Submitted: Tue, July 06, 2010
Updated: Tue, July 06, 2010
Reported By: Mary — O Fallon Missouri United States of America

Author Not Confirmed

Why?

6Via Internet United States of America

Phone:
Web: http://www.6via.net/home.html
Category: Liars

6Via 6Via said I cancelled the free portion. It's been 3 weeks and they haven't reinstalled my account. Internet, Internet

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23/06/2010 3:02:00 PM	Status: Reopened
Subject: 6via
Comments from 6VIA member on 6-23 Account was never cancelled. Here is some info that may help you get Mary's account reinstalled. She had 11 people in "My Direct Team" last week. http://www.moneylinkdirect.com?r=56A8HG2PVM email: smcalla@gmail.com She is madder than a wet cat. Please get her reinstalled asap. She has spent money for ads and days trying to get this program in the black, and up to earning some of the money you enticed both of us with.

22/06/2010 10:36:00 AM	Status: Closed
Subject: Thank you for using 6VIA.net support!
Comments: from 6VIA on 6-22 Hello, The account is no longer existed in 6VIA system. We have contacted with DeSOHO Support Team that her account is still valid in DeSOHO System. We believe that when you login to cancel your account, you did not properly clear the browser cache or logout your wife's account properly. Therefore, you may have cancelled your wife's account without notice. However, we, at 6VIA, will try to retrieve your wife's account. We cannot ensure the account restoration can be done successfully. If we hear back from the IT department regarding the restoration issues, we will send an email to your wife and notify her. Thank you for your time and patience.
Name: Customer Service Rep

21/06/2010 1:56:00 PM	Status: New
Subject: can't log in
Comments from 6Via member 6-21 This is and I am starting this ticket on my wife's behalf. She has tried 5 or 6 times to have the below problem resolved. She is unable to log in and here is her info: email: We both were paid members; but I, cancelled my Desoho membership and just want to be a free 6via member - that's when the problem started. My wife just paid for her subscription on June 19th. Mary can't submit a ticket as she is locked out. Please correct immediately.

Here is some additional info that might help in resetting up my wife and sponser account.
11 people in her Direct team = John Callahan; Robert Knotts and his three members; Erin Ringkamp; and She can't remember the other names. This is info from three weeks ago.

Monthly Reward Point Report of 6/1/2010: Level1:400; 2 thru 10 = 0; rank reward 92;leader group 42. Total 533. Over 58,0006- Group Team Members:

Active Members: 2800+.

Somehow a computer glich occurred that deleted her account. She did not delete her account.

I feel confident that with the above information and giving your members the benefit of a doubt, you should be able to get this account reinstated.

This report was posted on Ripoff Report on 07/06/2010 05:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/6via/internet/6via-6via-said-i-cancelled-the-free-portion-its-been-3-weeks-and-they-havent-reinstal-620764. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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