Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1067640

Complaint Review: 82 Flats at the Crossing - Indianapolis Indiana

  • Submitted:
  • Updated:
  • Reported By: T.J. — Indianapolis Indiana
  • Author Not Confirmed What's this?
  • Why?
  • 82 Flats at the Crossing 3755 82nd St Indianapolis, Indiana USA

82 Flats at the Crossing Barrett and StokelySuzanne Peperak Deceptive Sales Practices - Discrimination in Concessions Indianapolis Indiana

*Author of original report: Issues Resolved

*Consumer Comment: Gees....

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

On May 1, 2013, I toured and placed a deposit on an apartment with 82 Flats, a Barrett and Stokely community in Indianapolis, IN.  At that time, I was directly promised and clearly told that the new swimming pool would be open by Memorial Day.  This was a singular factor in renting here.  Upon signing the lease on May 31st, no work had progressed on the new swimming pool and the leasing staff specifically promised the pool would be ready in two weeks.  Construction did not begin until late June and I was promised it would be ready by July 4th.  As of today, July 17th, the pool is far from completion and although leasing staff are indicating an August completion date, it's clear that timeline is very unlikely given construction status.  I was presented with deceptive and false information in order to secure a signed lease.

I complained in writing to the management company, Barrett and Stokely, on July 15 and was contacted by regional manager Suzanne Peperak on July 16th.  Suzanne refused to offer any concession...I simply requested a reasonable credit commensurate with the cost of a two month local pool membership.  Suzanne indicated that she would not offer anything for one amenity that was not ready as her staff clearly promised.  However, in speaking with other residents - I found out that the staff have given multiple gift cards and pool passes to other residents who complained about the same issue as well as other construction inconviences that I've experienced since moving in.

I was denied any type of concession based both on my sex and my sexual orientation.  One resident, Jill, was given $500 in gift cards for inconviences caused by construction and amenities not being ready at move-in.  However, Suzanne Peperak failed to offer me any concession for similar challenges with the onsite construction issues.

This report was posted on Ripoff Report on 07/17/2013 05:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/82-flats-at-the-crossing/indianapolis-indiana-46240/82-flats-at-the-crossing-barrett-and-stokelysuzanne-peperak-deceptive-sales-practices-d-1067640. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Issues Resolved

AUTHOR: T.J. - ()

POSTED: Wednesday, July 17, 2013

After a detailed meeting with Suzanne on July 17, the issue has now been thoroughly addressed with a determination of appropriate compensation pending from Barrett and Stokely.

Respond to this report!
What's this?

#1 Consumer Comment

Gees....

AUTHOR: Robert - ()

POSTED: Wednesday, July 17, 2013

 I guess some people are just pre-disposed to see discrimination in everything.  Where in the heck is anything in your report that indicates that they refused any sort of compensation because of your sex or sexual orientation.    Well at least you didn't say that they haven't completed the pool just because they don't want your sex or sexual orientation to use it..so at least I give you some credit for that.

Were you promissed this in writing that it would be ready?

Perhaps the management company has been saying the pool will be ready in a few weeks for months..or even years.  So perhaps the tenants who have been there LONGER are more deserving of some sort of compensation.   Perhaps the other tenants have had more inconvienences than you.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now