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Report: #555081

Complaint Review: A Home Away - Kelowna British Columbia

  • Submitted:
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  • Reported By: Carmen — Victoria British Columbia Canada
  • Author Not Confirmed What's this?
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  • A Home Away 2761 Lakeridge Road Kelowna, British Columbia Canada

A Home Away - JOHN DERRY Kelowna, British Columbia

*Author of original report: THIS IS NOT AN ACCREDITED REHABILITATION CENTER

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I recently spent over 15000 dollars to stay at A Home Away for 7 weeks. Upon arriving I realized that the facility was not as I had expected. The methods used by John Derry were harsh but because of the no refund policy I had intended on staying. I spent 13 days there during which I witnessed John yell at several guests, even during breakfast. He used words such as "Disgusted" and "Shut Up" on more than one occasion. I left after he yelled in my face because I realized that I was putting my recovery in jeopardy by subjecting myself to his abusive methods. I witnessed him twist people's stories to best suit the angle of his attack and manipulate others to agree with him. John Derry is taking advantage of people in a vulnerable place. He is a deeply disturbed and unhappy man. 

This report was posted on Ripoff Report on 01/15/2010 12:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/a-home-away/kelowna-british-columbia-v1z-1y1/a-home-away-john-derry-kelowna-british-columbia-555081. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

THIS IS NOT AN ACCREDITED REHABILITATION CENTER

AUTHOR: Gael - (Canada)

POSTED: Tuesday, February 16, 2010

A Home Away is NOT recognized by CARF-The Council on Accreditation of Rehabilitation Facilities nor is it registered with the Better Business Bureau. 

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