Complaint Review: A1books - A1books.com - Webnotions - A1techbooks.com - A1overstock.com - Netcong New Jersey
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- Author Confirmed
- A1books - A1books.com - Webnotions - A1techbooks.com - A1overstock.com 35 Love Lane Netcong, New Jersey U.S.A.
- Phone: 973-725-6352
- Web:
- Category: Bait-and-Switch
A1books - A1books.com - Webnotions - A1techbooks.com - A1overstock.com Fraudulent Business Practises Netcong New Jersey
*UPDATE Employee: The above phone numbers are incorrect
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I regret making a purchase here. The textbook never arrived and I was forced to cancel my class because of that. I hope this company is put out of their misery by going out of business given the amount of pain they seem to have caused customers.
The worst online experience ever. I should have checked in here before shopping on the site. I received a damaged book that I had to return at my expense and to make matters worse had to pay a restocking fee. I tried to contact the company but only received automated responses via email.
The company also has poor ratings with the Better Business Bureau as listed on the website in Trenton, NJ.
My pursuing of this company has enabled me to gather soem phone numbers that could help other buyers in future.
Billing Issues (973)234-8258
Customer Service (973)725-6352 or (973)583-3539
Fax (973)426-9955
Main Number (973) 426-9995
Ebaypowerseller
Netcong, New Jersey
U.S.A.
This report was posted on Ripoff Report on 05/07/2008 11:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/a1books-a1bookscom-webnotions-a1techbookscom-a1overstockcom/netcong-new-jersey-07857/a1books-a1bookscom-webnotions-a1techbookscom-a1overstockcom-fraudulent-business-331134. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
The above phone numbers are incorrect
AUTHOR: A1books - (U.S.A.)
SUBMITTED: Thursday, May 29, 2008
The above phone numbers are private home phone numbers for current and past employees. We never give these numbers out which leads me to believe that the person who posted the numbers is possibly an ex worker who has a personal agenda. It's very saddening to see that these numbers have been published. I hope that readers who see this will not call the numbers as again they are private numbers.
We urge customers to use www.support.a1books.com It's the easiest way to contact us as we can then see which venue the order was placed on, where and when it was sent, the tracking number, status of a refund or RMA and etc.
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