Complaint Review: AAA Camera Exchange - New York City New York
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- Author Not Confirmed
- AAA Camera Exchange 113 West 17th Street NY NY New York City, New York U.S.A.
- Phone: 212-242-5800
- Web:
- Category: Sporting Goods
AAA Camera Exchange bad service, deceptive, dishonest, fradulent and rude New York City New York
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On 13 October I ordered a pentax binoculars listed on the aaa web-site at $194.69 (plus shipping and taxes. I got a confirmation by e-mail and then got a note to call them to confirm. When I called they asked if I wanted and case and a USA guarantee. They said it only came with a "world wide guarantee". I said no, just send the binoculars. Then I waited!
I called back and e-mailed several times over a three week period... on 5 November they finally gave me a tracking number and I got the item a few days later..... but wait!
What did they charge me after confirming the price of 194.69 by e-mail: $229.69 plus tax and shipping. Plus $35 for nothing.
When I e-mailed a complaint they replied that they were not authorized to give refunds and I would have to call the refund dept. When I did that they said they could not refund the over charge.... and that my only recourse was to send everything back. How do I know that I would ever see my money if I did that?
Don't buy from this company.
Rich
Ithaca, New York
This report was posted on Ripoff Report on 11/18/2002 10:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aaa-camera-exchange/new-york-city-new-york-10011/aaa-camera-exchange-bad-service-deceptive-dishonest-fradulent-and-rude-new-york-city-ne-35467. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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