Aah Marketing, Inc TOTAL RIPOFF! HORRIBLE EXPERIENCE! SCAM COMPANY THAT HAS INFERIOR PRODUCTS!! Mount Laurel, NJ Internet

Ordered a hot tub cover from this company. I supplied correct make, model and serial number of the spa. The cover that was delivered was much too big. I asked Aah Marketing to correct and send a replacement and was told that I did not know what model spa I had. I obtained the information from the front panel of the hot tub, so I am positive it was all the correct information. I was then asked to take pictures of the tub so they could see it was the model I said it was. I did that then I was asked to send a photo of the cover they delivered. I did that. Then I was asked to provide the work order number for the cover they sent, so I did that, then  they wanted me to send a picture of the cover sitting on my hot tub. It was one excuse after another to avoid correcting the problem.

When I finally talked to the President of the company, he told me it really didn't matter if the cover was too big. It would work. He is not very bright if he really believes this.

I called the manufacturer of my spa and asked directly what the dimensions of a replacement cover should be. I was told 92" x 92". Aah Marketing sent me a cover that was 93" x 93". That may not seem like much, but if you have ever owned a spa you know that difference is huge! A cover that does not fit allows massive amounts of heat to escape and causes the heater to run nonstop and energy usage and cost to soar. 

I gave the correct information I received from my spa manufacturer to Aah Marketing and they told me I was wrong and that they would not do anything to correct the problem.

My advice spend your money elsewhere. Do not buy from this company.