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Report: #1185128

Complaint Review: Aamaco - Austell Rd., Marietta, GA - Marietta Georgia

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  • Reported By: Unhappy Customer — Austell Georgia
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  • Aamaco - Austell Rd., Marietta, GA 2730 Austell Rd Sw Ste 180 Marietta, Georgia USA

Aamaco - Austell Rd., Marietta, GA Patrick is the owner Aamaco on Austell Road, Marietta Georgia

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I took my car in to have my radiator sealed; of course, they told me I needed a new one.  I stressed that I needed my car back that same day.  If he could not do that, I would take it to another mechanic shop.  Patrick assured me that it would be done that day (Friday), but it would be at the very end of the day.  I agreed to leave my vehicle.  By 5:00 p.m., I had not heard from Patrick, so I called him.  He said he was not in the office, but the mechanic was working on my vehicle as we spoke and he would call me back in 1/2 hour.  He never called me back.  I checked their website and it stated they were open from 8:00 a.m. - 12:00 noon on Saturday.  I called multiple times and no one answered the telephone.  I asked a neighbor to take me to the shop and they were closed.  I did not have my car the entire weekend (I had streed the fact that I needed my car repaired because I needed it on the weekend). 

I called on Monday and Patrick said the car was not ready.  I repeated what he had said to me on Friday, about having my vehicle ready and he said he "never" me that.  I would rather he had not lied to me.  I missed a good friend's funeral; I was not paid for work (I work on an hourly basis) for Monday; and by 10:00 a.m., my vehicle was not ready.  I do not appreciate being lied to and manipulated.  He kept my car the entire weekend and not once did he call me about this so I could make other arrangements.  Lying to your customers is not good business practice.

I will never, ever use this shop again.

N Weber

Aiste;;. GA 

This report was posted on Ripoff Report on 10/27/2014 07:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aamaco-austell-rd-marietta-ga/marietta-georgia-30008/aamaco-austell-rd-marietta-ga-patrick-is-the-owner-aamaco-on-austell-road-marietta-1185128. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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