Report: #862323

Complaint Review: Aamco of Hackensack NJ

  • Submitted: Sun, April 01, 2012
  • Updated: Sun, April 01, 2012
  • Reported By: Doug — Hackensack New Jersey United States of America
  • Aamco of Hackensack NJ
    55 Midtown Bridge Approach
    Hackensack, New Jersey
    United States of America

Aamco of Hackensack NJ 3 times they told me there was more wrong - more money - not once, twice, but 3 times! Hackensack, New Jersey

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NoI own a 2004 Mistsubishi Montero Sport with 4WD, with 105,000 miles. While driving, the 4x4 shifter started shaking violently & the check engine light came on. I turned around to head for home first stopping for a cup of coffee. When I started the car, it would only drive in reverse. I had it towed to Aamco in Hackensack, NJ.

After initial inspection, Nick told me I had to pay $685 to determine the total issue and cost, but the $685 would credit against the total repair. He was right, the $685 did apply towards the total.

The next day I got a call to tell me the transmission had to be rebuilt for a total of $2750. I wasn't thrilled, but it seemed like a reasonable price. One day later Nick called again to tell me they found more problems with the torque converter and other things. That would be another $1200. I asked how much would I owe if I said stop and had the car towed away. I was thinking, the Kelly Blue Book is only a little over $5,000. I was told I would owe $2,750. At that point, I felt I had no choice but to agree to the additional $1,200.

Three days later I got called again. Well Doug, the Transfer Case is broken, cannot be rebuilt, a replacement, a used replacement in fact, will cost you another $2,200. Now my cost with taxes, will be over $6,400. Transfer Case - what is that? Nick said it is used to make the 4WD work. Well, one of the documented symptoms I told Nick about was that the 4x4 shifter was shaking violently. I think that means it would have been a good idea to look at the transfer case on Day One!

Now, I'm no expert but when you tell me it is $2,750 to rebuild the transmission, I assume you looked at EVERYTHING, and there would be no extra surprises. Well, I was surprised 3 times!

I chose Aamco because of their website claim of 6 month no interest financing. I gave Nick my credit info on Day One, but not until I was in for more than $6,400 did he tell me I only qualified for $2,500. I had to get a co-signed. I had a co-worker call them and give their info. Then, the day before I was to pick up the car, Nick said, "Oh by the way, your co-worker only qualified for $2,500, so you need to bring another $1,400 in ncash with you"! Are you kidding me!?! 

I had a family member then call to cosign. I assumed it would be me & the family member. No, turns out they have on the contyract now, me, my co-worker, and my family member. Then, each of those two people get sent a credit card in the mail, they get their own monthly bill for their portion of the total. What the heack?  Co-sign is supposed to mean the bills come to me, and if I default, then the finance company goes after them.

What kind of business is this place?

Well, as you can guess, I was played. I feel foolish and embarrassed. All I hope is that someone in Northern New Jersey, in a similar position as I was, reads this and takes their car somewhere else.

This report was posted on Ripoff Report on 04/01/2012 04:43 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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