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Complaint Review: Aamco Transmission and Total Car Care - Glen Burnie Maryland

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  • Reported By: VanGaynor — Bowie Maryland USA
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  • Aamco Transmission and Total Car Care 7423 Ritchie Hwy Glen Burnie, Maryland USA

Aamco Transmission and Total Car Care Bad work that lead to more issue that i was not having before Glen Burnie Maryland

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DO NOT go to Aamco Transmissions for any work especially major work. My transmission broke down and needed to be rebuilt. I read previous reviews of Aamco Trasnmissions and Total Car Care around transmission related work and should have paid closer attention to the warnings. Many reviews said that after the work they started experiencing a lot of other issues with their cars and that’s exactly what has been going on. Ever since I took my car to them it has not felt right. NO where close to how it felt before. Immediately after picking up my car there was a violent vibration which they blamed on mounts. They told me I needed to replace 2 motor mounts so I went ahead and let them do that as well. BIG MISTAKE. Also find it funny that my transmission was removed completely from the car and the technician said I needed mounts and replaced two motor mounts but said nothing about the two transmission mounts that were cracked, worn and obviously needed to be replaced. So ALL the motor mounts were replaced and still there was vibration. What do they do? Blame me. I must have hit something that caused severe damage to the frame of the car although I never had any vibration at all before. They also broke the wheel lock key for my car during their work and decided not to tell me anything about that. I could only assume they were trying to hide that from me in hopes that I would overlook it or forget about it entirely. Luckily, I realized a few weeks later before I had some kind of emergency and was stuck on the side of road, unable to remove my wheel. When I called them about it they told me that it just happens sometimes and that I’m basically on my own for getting them replaced. Funny how I have never broken them before or on any of the many other cars I have worked on but as soon as I take it to them they just snap apparently. Im sure they did something they were not supposed to do and blamed something else so they wouldn’t have to pay me back.  

Do not let the word transmission in their name fool you. If you need an oil change, sure try your luck. It would be difficult for them to mess that up. If you need major work done like a transmission, I would try the (((REDACTED)))almost 2 minutes down the road.  Unless of course you also like spending close to $4000 on bad sloppy work just to turn around and spend more money fixings other things that miraculously start going bad immediately after Aamco does the work. If you do go to this terrible place, try and make a detailed list of things that your car was NOT doing before if you can. As silly and stupid as that may sound, if you actually can put that list together that may help in the long run dealing with this horrible auto shop. That way when you do notice that its making a sound that sounds like an exhaust leak and you know they had to take apart the exhaust as part of the installation, or there is all of a sudden a high pitched whistling from time to time that wasn’t there before or all of a sudden a violent vibration when you know your car didn’t feel like that before and it had to have been something that they damaged during install, it will be easier for you to dispute these things. Stay away from Aamco Transmissions and Total care in Glen Burnie. Do not make the same mistake I and many others before me have made. They will just tell you that it will go away after a while, which the problems have not, or that its basically not their problem or fault, go figure it out yourself.

In hindsight, I completely regret taking my car to Aamco for any work. This has been a terrible and frustrating experience. I should have got my vehicle towed to a shop literally 2 minutes down the road called (((REDACTED))). Much better 3 year warranty that comes standard as opposed to the 18 month warranty that forces me to go back to shady Aamco for any issues with my transmission. Based on the 4 times I have already brought my car back within a month of having the work done I can tell that any future warranty work I need will be frustrating as well. I will never be going to this or any Aamco for any work ever again. DO NOT TAKE YOUR CAR HERE!!! 

This report was posted on Ripoff Report on 01/16/2017 02:35 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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