Aamco Transmission crooks gastonia North Carolina

 My  name  is  Paul ,I  live  in  Clearwater  Florida . I  was  passing  throught the  Gastonia /Dallas area June 13-15.2014 My f-250 transmission  died june  15(happy  fathers day). I  called AAA to  tow  me  to  nearest AAMCO. Being  it  was  Sunday ,  pretty  much a  downer . But  was  was  able  to  contact Aaron the  owner and let  him know  my  truck  was  in  front of  his business. He  was  kind  enough to ask me  was  I ok and told me  the truck  was  safe . Long  story  short   I  stayed  with  friends  in  Dallas N.C untill June  19th . I  needed  a  full  rebult  trans and  Aron  and  his  guys  were  very Hospitable and helpful. I  would  use  AAMCO in Gastonia again. I  Plan on stopping  by at Thanksgiving and  saying hello.

The transmission that was brought into our center does not belong to the woman that wrote the complaint, it belongs to her mother. The transmission was rebuilt and when it was picked up by the daughter's boyfriend, he was given specific instructions about putting fluid in the transmission before test driving. The boyfriend called the center concerning the problem of it still grinding in 2nd. He was asked to bring the car into the center for us to check. He brought it in. The first step to check the vehicle was to check the fluid level. This was done and the result was that no fluid registered. 3 1/2 quarts were added, this was documented by taking a picture of the gauge. When the boyfriend expressed that he did put the fluid in, our next step was to drain all the fluid out which came to almost 4 quarts this would account for the 3 1/2 quarts we added and the 1/2 quart which was used to lubricate the inside of the transmission when it was built.  After discussions with the owner of the car, at which time we invited her to come in and see for herself, she asked us to go ahead and take the transmission out of the car and open it up. The transmission was opened and the sychronizers were burnt, again the owner was invited to come in and bring another mechanic to look at the results. The owner has requested that we fix this vehicle.  No one was called a liar, only the facts were stated.