ABC Finance Services ABC Fitness 2000 Contract Hostage Sherwood Arkansas

My son has been trying to cancel the contract with this company for almost 2 years.  They have been withdrawing $9.74 out of his account for approx 20 months.  He went to the Naval Reserve training in Chicago and tried to cancel it while active, but they gave him the runaround and told him he had to submit certain documents from the base to prove he was there.  One document was not an option for him to get because you have to be enlisted for regular active duty instead of a reservist.  So, he was unable to get out of the contract.  Also, most of his available time was very limited therefore leaving him the inability to stay on the phone for prolonged periods to resolve the contract issue.

The agents I spoke to were very friendly but rigid of how to resolve the issue.  Basically, they wanted two years of payments to resolve.  He now has 4 payments left and we have sent them those payments and a demand to cancel the automatic renewal and cancellation of the contract.  A bank check was sent for $38.96.  We sent the letter certified as instructed by the ABC Cust Svc Rep with the contract number (Which they had to provide because the original contract has been misplaced).  We have put a stop payment on the account and are pending an emailed receipt from ABC Fin Svcs confirming the request and end of the contract.