Complaint Review: ABH Pharma - Edgewood New York
ABH Pharma Frank Catone Michael Mercurio Poor customer service and haven't received all of our order Edgewood New York
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ABH Pharma has been a nightmare to deal with. We are still dealing with them. We gave them $10,000 Feb 7th for two different orders and was told to give them 6-8 weeks. We JUST finally received most of one order after continuously fighting with Michael and Frank. They have been super unprofessional and they have caused our company a lot of grief, loss and wasted time. Michael told us originally 6-8 weeks back in February, and it has been over 20+ weeks before we got anything. The excuses that they use are ridiculous. We have been losing sales and have had to give people refunds on product that we were promised to receive back in May, even though that time frame was still over the original date of completion. It has been very embarrassing for us as a new company.
Michael even threatened to sue us a few weeks ago if we didn't pay full price after they finally shipped us out part of our order. Why would we pay them all the money we owe when they haven't even completed our order? That is insane! We even asked them to take a picture of our second order and to send the proof to us because Michael said it was on a pallet in their warehouse and they couldn't even do that. It's because they didn't even start it! Do not order through these people because you may not even get your order ever. After all these reviews I have read, we will be checking to see if they even put the right ingredients in our product. I'm very confused as to what they do over there, they pass you around and you get different answers from every department. It's like they don't care about their own company or reputation. Don't trust them, save yourself time and a huge headache. We will be continuing our services with a reputable company in California.
This report was posted on Ripoff Report on 07/30/2018 08:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/abh-pharma/edgewood-new-york/abh-pharma-frank-catonemichael-mercurio-poor-customer-service-and-havent-received-all-1454088. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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