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Report: #1046615

Complaint Review: Absolute Hyundai - Mesquite Texas

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  • Reported By: Susanh — Richardson Texas
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  • Absolute Hyundai 16230 Lyndon B Johnson Mesquite, Texas United States of America

Absolute Hyundai Absolute Hyundai Unethical Behavior Mesquite, Texas

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Very unethical, dealership attempts to take advantage of people who have poor credit.

1. How do tell someone they approved for car and allow them to take the vehicle?
2. How do you not disclose that car was a demo?
3. How do you charge a new car price for a demo with over 6000 miles?
 
 
My daughter has some major credit issues, she selected this dealership because they state that can finance anyone.  She called and they told her that even with her credit score they could get her approved.  My daughter took her 2006 Mazda RX-8 which has some body damage to dealership as trade.   She selected a 2013 Sonata with a sticker price of 27K, they presented a deal where gave her 4K as a trade and selling the Hyundai for 25, they also told her they were giving her a 1000 rebate from the Hyundai Motor Corporation.  She was told that she had been approved and that she could take the car and her payment would be around 563. 

The dealership did not disclose that car had 6K miles, which mean this was not a new car.  When she called no one could give any type of explanation.  When she return  2 days later to finalize the deal they told her she had only qualified for car with a payment of $450.  When she provided research on her trade and pointed out that they were not giving her a fair price and that based on research the Sonata should be discounted by several thousand for the mileage.  The Sales Manager came back with a deal where they were now giving her 5k on her car as-a trade in but the price of the car which the finance person acknowledged was demo was now $28000.  In addition they told her the bank was charging $1500 to process her loan.  When she asked for the loan company/bank name to verify they refused to give to her. At that point they got very ugly and told her they were done because she did not qualify for a 30k car and to take our business else
 
After being rude and telling us to take our business somewhere else the sales guy had the nerve to call and ask us to turn around because he left his sun glasses in my daughters car.  If this was the last dealership in Texas I would walk before buy a car there.  I would not recommend this dealership to anyone.  They are about taking advantage of people especially people with poor credit scores and making the most profit because they think people cannot do research. 

This report was posted on Ripoff Report on 04/27/2013 06:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/absolute-hyundai/mesquite-texas-75150/absolute-hyundai-absolute-hyundai-unethical-behavior-mesquite-texas-1046615. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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