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Report: #506003

Complaint Review: A/C Solutions, Inc - Peoria Arizona

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  • Reported By: Phoenix1 — Phoenix Arizona U.S.A.
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  • A/C Solutions, Inc 9215 W BUCKSKIN TRAIL Peoria, Arizona United States of America

A/C Solutions, Inc DAVID MARK ESTRADA A/C Solutions, Inc. are unethical, thieves liars, cheats, and con artists. Buyer beware! Company owned by DAVID ESTRADA. Don't call them in the heat of the Arizona summer!!! Peoria, Arizona

*REBUTTAL Owner of company: A/C SOLUTIONS IS HONEST

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In the heat of the Arizona summer our air conditioning went out. We called A/C Solutions, Inc. who sported the Christian fish in their glossy yellow page ad and an A rating with the Better Business Bureau...boy was that a mistake! With 3 young children and no air conditioning it was important to get it fixed immediatly. Two men showed up and said they could fix it but it would cost us nearly $600.00 to charge the system and put on a new contactor. We paid the fee since it was 115 degrees outside. It took them 15 minutes and away they went. Later we discovered that they did not charge the system or replace the part. All they had replaced was a fuse.


Please do not call this A/C company for any reason! They are liars, cheats, and thieves.


The owner of the company is David Estrada


Business Address:


9215 W BUCKSKIN TRAIL
PEORIA, AZ 85383


Business Phone:


602-788-0909


 

This report was posted on Ripoff Report on 10/07/2009 08:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ac-solutions-inc/peoria-arizona-85383/ac-solutions-inc-david-mark-estrada-ac-solutions-inc-are-unethical-thieves-liars-ch-506003. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

A/C SOLUTIONS IS HONEST

AUTHOR: david the owner - (United States of America)

POSTED: Wednesday, June 02, 2010

As the owner of the company i can assure you that we HAVE NEVER charged a customer for a repair, and THEN NOT replace the parts on the service order. If this was true you could have contacted the R.O.C. AND THEY WOULD HAVE INVESTIGATED. You are correct we do have an "A" rating with the B.B.B. and have been in buisness for 15 years, and have ZERO complaints from the R.O.C. ... please do your homework

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