Report: #1413516

Complaint Review: Acacia Lily

  • Submitted: Sun, November 26, 2017
  • Updated: Sun, November 26, 2017
  • Reported By: J — Houston Texas United States
  • Acacia Lily
    1275 Fall River Ave
    Seekonk, Massachusetts
    United States

Acacia Lily Never shipped my item and won’t refund me Seekonk Massachusetts

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On November 10, 2017 I placed an order for a rose gold necklace at Acacia Lily. After placing my order I saw reviews for the website saying that people never received their orders. My order was confirmed and money was taken out of my bank account immediately, but after a few days had passed, I never received that my item was processed or shipped. It is now November 26, 2017 and I have yet to receive an email in regards to my order. I have called but it goes straight to a voicemail that isn’t even set up. I have sent two emails but haven’t received a response. Actually I have received 3 promotional emails since placing my order which infuriates me. I needed the item by November 18 as a birthday gift. That time has passed now and I was short a birthday gift and out of $40.

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